Hertz Car Rental - Cape Town International Airport - CPT - South Africa

AirportHertz Car Rental - Cape Town International Airport - CPT - South Africa

 
0.0 Verified Renter Rating®
 
2.5 (2) Unverified Renter Rating

Details

Address
Cape Town International Airport
Cape Town - South Africa
Postcode
7525
Country
South Africa
Phone
21 9353000
Latitude
-33.9703288
Longitude
18.5962831
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours

Currency/Tax/Deposit

Currency
ZAR - South African Rand

Vehicles/Fuel

Fuel Policy
Full to Full

Insurance

CDW Price per Day
55.26
Super CDW Price per Day
88.60
Theft Protection Price per Day
28.07
PAI Price per Day
13.15
PAI Price per Week
92.11

Equipment

Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
198.00
Child Seat Price per Week
198.00
Swap Start/End

Unverified Renter Reviews

2 reviews

Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
3.3
Location Convenience 
 
2.5
Staff / Quality of Service 
 
1.8
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.8
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
2.6
Miles/Kilometres on Pickup 
 
3.5
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.5
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
2.5

Worst rental experience ever

Rent a car in Capetown for 4 weeks, travelling to Nambia and Botswana, Jburg.
At the day 7 a blow-out tire with damage on the car. Tried to call the Hertz office, no respons. Mail no respons.
Fixed the damage and after that still 2 other flat wheels wich we repared.
Total coast about E300,00.
At the airport the told us no problem, we charge your deposit now, but after sending the bills we will pay you the cost of the wheels back.
i claimed in august. Till december no answer. After that Hertz send the mail from the one to onother so no clue who is helping you.
Now 8 months later after many mails finally get an answer from a nobody, because the mail is not signed by name. The message is short. "Hertz does not have to pay you anything."
The service of Hertz SA, the respect for a customer, the communication, its all very bad and unprofessional.
If you rent a Hertz car SA be aware that if youre in trouble, you stay in trouble and they willdo nothing to help you as custumor

Was this review helpful to you? 
Overall rating 
 
2.4
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
3.0

Beware of Hertz Car Rental in Johannasburg

2 months after Rental Hertz charged my credit card for $2000 of damage with no supporting documentation. And charged claim admin fees and assessor fees multiple times with the 3rd time 4 months after the car was returned. They provide cars with bad tires and then exploit their customers.

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