First/Sixt Car Rental - Johannesburg OR Tambo International Airport - JNB - South Africa

AirportFirst/Sixt Car Rental - Johannesburg OR Tambo International Airport - JNB - South Africa

 
1.0 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

DIRECTIONS:

Renters are requested to proceed to the car rental parkade situated opposite Terminal A arrivals. Look for the First Car Rental signs.

Details

Address
Johannesburg OR Tambo Airport
Johannesburg - South Africa
Postcode
1620
Country
South Africa
Phone
+27 11 390 2342
Latitude
-26.14198
Longitude
28.223448
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
Yes Yes

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours

Currency/Tax/Deposit

Currency
ZAR - South African Rand

Vehicles/Fuel

Fuel Policy
Full to Full

T&Cs

Vehicle Delivery Available
No No
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

AVOID FIRST CAR RENTAL

First Car Rental, the car rental company more dishonest and band of thieves that you can find.
We hired with them twice during last August in our trip to South Africa. On both occasions we have been deceived and cheated as they kept part of the money of the deposit initially retained in our credit card.
The first case and more fragrant, arriving in Johannesburg wanted to upgrade as we needed a slightly larger trunk. We went from a Chevrolet Spark to a Nissan Micra.
They made us a hold on the credit card of R3000 (South African currency) as a deposit and was told that the upgrade would be charged from there.
The information received by the person who dealt with us at the airport office in Johannesburg was very confused and now we feel cheated, as we were repeatedly told, to our repeated requests for specific information, that the upgrade would be R224 for the set of all days and not per day as has finally been. So that the upgrade has resulted us more expensive that the rental car originally booked. Obviously, if we had known the cost was that much, we had not done the upgrade.
In other words, we have been charged for two vehicles: the Chevrolet Spark firstly when I made the booking and secondly the Nissan Micra that has been full charged with our deposit.

In the second case, although we returned the car with a full tank of gasoline, again some of the money from the deposit has been taken, they say it is to fill up the gas tank, I think what they have done is cleaning the car and whatever they needed with our money.

Therefore, choose another company if you can, to my view, they are thieves and we find an abuse what they have done to us. We rent cars very often in different places when we travel and it never happened anything like this to us.
As I collaborate with various travelling associations and I will report First Car Rental in the same direction here exposed.
Regards

Service

Comments
As commented above, the service in general has been terrible and dishonest.
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
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Vehicle Condition - Outside
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Vehicle Condition - Inside
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Comments
Service
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