Sixt Car Rental - Ljubljana Brnik International Airport - LJU - Slovenia

AirportSixt Car Rental - Ljubljana Brnik International Airport - LJU - Slovenia

 
5.0 (1) Verified Renter Rating®
 
1.0 (1) Unverified Renter Rating

Details

Address
Ljubljana Airport
Zg. Brnik 130 a
Brink - Slovenia
Postcode
4210
Country
Slovenia
Phone
+386-4-2382414
Latitude
46.233053
Longitude
14.458008
Airport Service
On Airport - Counter & Car in Terminal

Hours

Monday
08:00 - 22:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Sunday
08:00 - 22:00
Public Holidays
08:00 - 22:00

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
5.0
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0
Overall rating 
 
5.0
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Never a problem

I can't say anything bad about the crew here. Extremely friendly and fast service. As I travel here quite a bit on business I always use SIXT. The cars are located in a covered garage right inside where the desk is. And conveniently located just across the street from the airport terminal...and it's all covered so no chance of ever getting wet.

Cars are always immaculate, and I don't think I have ever received one with more than 15,000 kilometers on it.

Highly recommend getting a VW Golf. Pay the extra money and save yourself visiting the pump as they are diesel and will go about 600 kilometers + before hitting the pumps again.

Located only about 15-20 minutes from city center and extremely easy to find your way around.

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Unverified Renter Reviews

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Horrible Experience

Honestly I am very disappointed in the service I was given. I had made the reservation online, had thought I had everything squared away, and then after flying for 22 hours to get here, I was hoping for a streamline process of signing my papers and getting my car rental so I could then drive the 2 hours to my girlfriend's and be with her after such a long time, and then the agent i worked with saying that i needed additional coverage, and in my sleep deprived, travel weary mind was just wanting to get my car and get out of there. I feel like i was taken advantage of. I emailed you a few days after I got the car and had tried to call multiple times and the agent i spoke with said i had to email to get a response, and no email back to me until I had finished out the week and returned the car. Just so you can say that it is now too late for me to get any kind of refund or restitution for my car situation. I came to this trip on a very strict budget. I am not a business executive, I am not a major philanthropist or stupid American who has way too much money and no way of spending it. I am a young adult who saved up his money to try and visit his girlfriend while she is at school, and surprise her with visiting early and spending time with her. As you can see from my mileage I didn't travel far or for an extravagant amount. I did NO damage to the car, or treat it poorly. I even had a few days where I didn't drive at all. If I was planning to travel to other countries or be traveling a lot I would have added the extra insurance to my policy. The card I used was a credit card, and should be able to have the protection that you would want to have for any kind of situation that may have happened. I would have hoped that as the first actual business I interacted with while here in Slovenia, it would have been a pleasant one, and one that would be courteous to a lone traveler who was covered in sweat, had 3 bags and a carry on, in a brand new environment with hardly any money, trying to visit a loved one. I just can't believe that a car rental service could be as bad as yours has been. And I saw that there were some very negative reviews online for your car rental service and I was going to still give you a chance as you had a car available for my budget and what I needed. But then to throw the extra insurance onto me why I had said no multiple times, and then saying I can't get my car unless I get this extra insurance is just bad business, and not a way to treat any customer when you are in a way representing your country (yes i understand Sixt is not a Slovenian company) and showing that a lot of the reputation many American's are told of how European's treat american's is true. It's rude, insensitive, and not one that makes you feel welcome. I will be posting my reviews on Yelp, and many other sites about my experience, and you will be losing not just my business but the business of many others because of the horrible experience I have had. I do internet marketing for a living and will be sure to find every single website that your rental service is listed at, and ensure that every single one sees how horrible of an experience I had and what kind of leniency and understanding you do not have for customers....

Service

Mentionable Staff
Biljana Maljuga
Comments
Manager who was unable to respond or give me any information until I had returned the car and completed the contract.
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