Review Detail

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

double charged

I booked a car with budgetcars. On arrival at AVIS my car was ready and I only had to sign a digital form to take the car with me and they blocked my creditcard as a deposit. No insurance was mentioned and I did not further asked for it as I already payed for it online. When I returned the car I had to give my creditcard one more time just to return the deposit. When I came home from my holiday a double amount of rental costs were charged from my creditcard!!! I did not even see the amount they planned to charge me extra for! Awful experience.

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