Avis Car Rental - Belgrade Nikola Tesla International Airport - BEG - Serbia

AirportAvis Car Rental - Belgrade Nikola Tesla International Airport - BEG - Serbia

 
1.1 (2) Verified Renter Rating®
 
1.0 (4) Unverified Renter Rating

Details

Preferred / Club Service Available
No No
Address
Belgrade Nikola Tesla Airport
Car Rental Doo
Belgrade - Serbia
Postcode
11180
Country
Serbia
Phone
00381-112097062
Latitude
44.8202222
Longitude
20.2921692
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 23:00
Saturday
08:00 - 22:00
Sunday
08:00 - 22:00

Currency/Tax/Deposit

Currency
RSD - Serbian Dinar

Vehicles/Fuel

Fuel Policy
Full to Full

Equipment

GPS Unit
Yes Yes

T&Cs

Roadside Assistance Available
Yes Yes
Swap Start/End

Verified Renter reviews ®

2 reviews

Overall rating 
 
1.1
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Don't rent here. They scammed me with scratches

I rented a Fiat Punto here for 5 days. The car was new, and only had 2 very small scratches when I received the car. (The car was rented out by Avis, but it was owned by some local rental company called Yu Tim)

Upon retuning the car I walked around the car and noticed NO new scratches. Any scratch would have been obvious because the car was so new.

After I returned the key, they made me wait some time so they could inspect the car themselves. They found 2 long but very undeep scratches in the front bumber of the car that certainly were not there when I parked the car 20 minutes before.

My protests obviously made no difference. I had to pay 400 euro on the spot, whilst the scratches could have been easily removed with polish and 2 minutes of work.

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Overall rating 
 
1.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Rent here at your own peril

I booked a car with Rentalcars.com. On arrival at AVIS told me that the booked rate is just a part of what they will charge me, and that they always do business like that. They blocked my creditcard as a deposit. The car had more than 20 scratches. On return, they claimed I caused a new scratch under the driver´s door. In short, without the scratch they would have charged me 300% of the booked rate. With the "scratch", the bill was 1700% of the quoted rate.

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Unverified Renter Reviews

4 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Avis Belgrade Airport SCAM

They charged us 570 euros insurance on a 288 euro car rental. They never even asked us if we wanted that extra insurance. We learned about the charge on our credit card statement. The gas tank was completely empty when we picked up the car and we had to return and ask them to fill up. They claimed that there was a small dent on the hood when we returned the car and wanted to charge us for that. Please avoid this Avis location at the Nikola Tesla airport in Belgrade, Serbia. They have a scheme in place where they prey on tourists and pull these scams with insurance, dent charges and fuel tricks. If you already booked and can't cancel, read the fine print before you sign anything and take pictures of your car rental from every angle before you take possession.

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Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Aweful Experience with Avis

I rented a van with more than 50 scratches. I had a small incident where I found a very tiny scratch that costs less than 20euros to fix which I do not think they would detected if I did not declare it and was honest with them. However, they took advantage of tourists just like they did with Jack and they charged me 750 euros for that!! The entire cost of the car is less than 3000 Euros and my rental was 15 euros a day. So I really would like to know how they come up with those prices. I regret not assigning a lawyer as this such a rip off.

Was this review helpful to you? 
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Awful experiance.

i Rented a car from Avis trough Auto Europe, pre paid with insurance, was late for flight signed the papers and went home, a month later i see a deduction on my creditcard for the same amount as the carrental, contacted Auto Europe and got turned down with the explenation "your singed the contract". Yes i did, but i was never asked, informed about the insurance or the extra charge, judging from other comments this seens to be they way they do business. DO NOT RECOMMEND AVIS OR AUTO EUROPE THEY WILL STEAL YOUR MONEY!

Was this review helpful to you? 
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

double charged

I booked a car with budgetcars. On arrival at AVIS my car was ready and I only had to sign a digital form to take the car with me and they blocked my creditcard as a deposit. No insurance was mentioned and I did not further asked for it as I already payed for it online. When I returned the car I had to give my creditcard one more time just to return the deposit. When I came home from my holiday a double amount of rental costs were charged from my creditcard!!! I did not even see the amount they planned to charge me extra for! Awful experience.

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