Goldcar Car Rental - Funchal Madeira Airport - FNC - Madeira - Portugal

AirportGoldcar Car Rental - Funchal Madeira Airport - FNC - Madeira - Portugal

 
1.0 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

Details

Address
Funchal Airport
Santa Cruz
Funchal - Madeira - Portugal
Postcode
09100-105
Country
Madeira - Portugal
Phone
+351 291 523 689
Emergency Number
+351 707 501 990
Latitude
32.693457
Longitude
-16.775268
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
Yes Yes

Hours

Monday
07:00 - 23:00
Tuesday
07:00 - 23:00
Wednesday
07:00 - 23:00
Thursday
07:00 - 23:00
Friday
07:00 - 23:00
Saturday
07:00 - 23:00
Sunday
07:00 - 23:00
Drop Box for Returns
Yes Yes
After Hours Pickup
Yes - On Request Yes - On Request
After Hours Surcharge
37.00 - flight number essential

Currency/Tax/Deposit

Cash / Debit Card Information
Cash/Debit rentals are not possible
Only Visa and Mastercard are accepted
American Express | Diners Club | Postepay | Debit Cards - not accepted
Deposit
Amount equaling the excess for rented car group. See Insurance/CDW.
Currency
EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Empty
Additional Fuel Information
Flex Fuel is our new fuel system, in which unused fuel reimbursement will apply to ALL reservations. This system has many advantages: flexibility, time and money saver, it will give you access to special offers and low rates in this website and there is no need to refuel the vehicle before it is returned. The cost for Flex Fuel including the fuel tank is charged upon arrival. Fuel reimbursement will be processed at the exact moment of dropping off the vehicle. The price will depend on the fuels market value on the days before the start of the rental period, the vehicle model, the tanks capacity and the type of fuel recommended by the vehicle manufacturer. The price for a fuel tank is based on the average price in service stations according to the rates found here. You can check the approximate price per car group using the links below. The total up front charge = tank capacity x price per litre + Flex Fuel service charge. Refunds will apply to the remaining fuel to the nearest 1/8th of a tank.
Unleaded Fuel Price
Diesel Fuel Price
Vehicle Types Available
  • Manual / Stick Shift
  • Automatic Transmission
  • Estate / Stationwagon
  • Minivan / People Carrier
  • Prestige / Luxury
Diesel Vehicle Availability
Yes - On request for some car groups Yes - On request for some car groups
Automatic charge if car delivered is diesel
Diesel Fee per Day
2.00 per day

Age/Drivers

Minimum Age
21 years
Must have had a licence for min 1 year
Maximum Age
NA
Young Driver Surcharge
4.50 per day - under 25 years
54.00 maximum per driver per rental
Also applies if licence held less than 4 years
Additional Drivers per Day
4.50 per day per driver
Additional Drivers per Rental
54.00 per rental - 3 max

Insurance

CDW Price per Day
Included in rental price
Collision Damage Waiver Excess
900.00 - Groups X/AA/BB/CC
1200.00 - Groups D/DD/E/F/FF/L/LL/R/S/T
1700.00 - Groups G/I/J
1900.00 - Groups K/P/PP
CDW does not cover damage to tyres, tyre rims, vehicle interior, outside rear view mirrors, glass, underside, or damage to the clutch
CDW does not cover fees for recharging the battery, loss of keys, tow truck or transfer by taxi after an accident
CDW does not cover deposit for replacement vehicle or compensation for the days the vehicle cannot be used due to repairs.
Excess may be reduced to Zero on purchase by taking out Additional Cover (SDW).
100.00 Accidents Administration Fee applies in case of damage if SDW is not purchased on arrival
Customers who do not wish to take out this cover must leave a deposit equal to the excess amount.
Super CDW Price per Day
When arriving at the office to collect the vehicle, you will be able to extend your level of cover if desired. The fee and the excess waiver (where applicable) will vary depending on the destination, season, vehicle type and rental period.
Super CDW Excess
Zero
Theft Protection Price per Day
Included in rental price
Theft Protection Excess
900.00 - Groups X/AA/BB/CC
1200.00 - Groups D/DD/E/F/FF/L/LL/R/S/T
1700.00 - Groups G/I/J
1900.00 - Groups K/P/PP
100.00 Administration Fee applies in case of theft if SDW is not purchased on arrival
WI Price per Rental
Included as part of Super CDW
Windscreen Insurance Excess
Zero

Equipment

GPS Unit
Yes - Subject to Availability Yes - Subject to Availability
90.00 deposit required
GPS Price per Day
8.50
GPS Price per Rental
85.00
GPS Replacement Price
90.00
Baby Capsule
Yes - Subject to Availability Yes - Subject to Availability
Baby Capsule Price per Day
5.35
Baby Capsule Price per Rental
65.00
Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
5.35
Child Seat Price per Rental
65.00
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Booster Seat Price per Day
5.35
Booster Seat Price per Rental
65.00
Snow Chains
No No
Mobile Wifi
Yes - Subject to Availability Yes - Subject to Availability
Mobile Wifi Replacement Price
80.00 deposit taken

One Way Rentals

Domestic One Way Rental Information
One way rentals between Goldcar offices may be available.
These must be requested and confirmed at the time of reservation.
Additional charges may apply.
International One Way Rental Information
Not allowed
Permitted Cross Border Travel
Travel is allowed into Andalusia region of Spain only if additional Travel Cover is purchased at the prices below.
Cross Border Additional Fees
8.50 per day
Minimum 22.00 per rental
Maximum 60.00 per rental

T&Cs

Maximum Rental Duration
89 days
Mileage Allowed Per Day
Unlimited
Roadside Assistance Available
Yes Yes
Roadside Assistance Price per Day
Included
Roadside Assistance Price per Rental
Ph +351 707 501 990 - 24 hours
Loss of Keys Charge
Up to 280.00 plus tax
Loss of Registration Charge
Up to 280.00 plus tax
Loss of Licence Plate Charge
Up to 280.00 plus tax
Extraordinary Cleaning
150.00 plus tax
Fine Handling Charge
37.00 plus tax
Claim Administration Charge
Up to 150.00 plus tax
Cancellation Policy
A FULL REFUND will be processed if bookings are cancelled more than 1 hour before the pickup time.
NO REFUND for cancellations received less than 1 hour before the pickup time
No Show Fee
No refund for no-shows
Grace Period
59 minutes

Notes

If vehicle is returned after the 59 minute grace period, a charge of 37.00 plus an extra days rental will apply. On the other hand, if a client does not receive their car within 59 minutes of signing a rental agreement, Goldcar will compensate the client. Even in the case of a re-directed flight, if a client collects the car from a station that is different from that originally booked, an additional charge of 55.00 will apply.
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
(Updated: November 14, 2016)
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Never ever use this company

If you want to be ripped off then use this company. I hired a car in September it was dirty, dented very badly and the service very terrible.

My Response to the Owner's Reply

Date of Reply
November 14, 2016
Comments
Thank you for your reply which is totally incorrect.
Goldcar Madeira have no people at the car pound when you pick up your car or return it. So no chance of changing the car.
I could have paid another 50 euro's for a diesel car at the reception at the airport which I did not want. All Goldcar are trying is up selling. The information about petrol was also totally incorrect. They said I would use 50 euro's of petrol on the Island in fact I used 25 euro's.
So again you are incorrect and still a rip off company.
I have hired cars for 35 years and this is the worst company I have ever had used.
Owner's reply
VictoriaR - Goldcar Customer Service VictoriaR - Goldcar Customer Service

Dear Barnes,

We’re very surprised with your comment. Goldcar is a leading company in the sector with more than 75 offices around the world and always with hope of growing and expanding. Our staff is trained to offer an efficient, personalized, satisfactory and polite customer's attention. Furthermore, we have one of the youngest and most extensive fleets in Europe with over 42,000 vehicles which, on average, are less than one year old.

Therefore we would like to apologize for any inconvenience this may have caused.
Please, remember that you can always ask to change the car if the one provided doesn't fulfill your expectations.

We remain at your disposal.
Regards,
Victoria R.
Goldcar Representative

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Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
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Vehicle Condition - Inside
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