Avis Car Rental - Panama City Tocumen International Airport - PTY - Panama

AirportAvis Car Rental - Panama City Tocumen International Airport - PTY - Panama

 
0.0 Verified Renter Rating®
 
1.8 (2) Unverified Renter Rating

Details

Preferred / Club Service Available
No No
Address
Tocumen International Airport
Tocumen - Panama
Country
Panama
Phone
507-278-9755
Latitude
9.0747882
Longitude
-79.3785408
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours

Currency/Tax/Deposit

Currency
PAB - Panamanian Balboa / USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full

Equipment

GPS Unit
No No

T&Cs

Roadside Assistance Available
Yes Yes
Swap Start/End

Verified Renter reviews ®

Unverified Renter Reviews

2 reviews

Overall rating 
 
1.8
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
3.0
Staff / Quality of Service 
 
1.8
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.8
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
2.7
Miles/Kilometres on Pickup 
 
2.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
2.5
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
2.5

Go anywhere but here

This company appears to use the automobile as a "vehicle" to charge you more than you agreed when you return it. They scrutinize it for damage when you return it and will charge exorbitant amounts of money for the damage. However, they clearly don't repair the cars therefore they can charge multiple customers for damage to the same section of the car, without even repairing it once. Same goes for windshields or anything else on the car. The exterior of my car was in such bad shape a piece of the body came off when I was using it and then they tried to charge me for it even though the car had not been damaged or in an accident. When I resisted, they overcharged me for the use of the car in an apparent effort to gouge me any way they could. This company is totally unscrupulous. Caveat Emptor (buyer beware)!!

Was this review helpful to you? 
Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

SON UNA ESTAFA

MUY MALA EXPERIENCIA...TENIA UNA RESERVACION Y AL LLEGAR ME QUERIAN OBLIGAR A TOMAR SEGURO DE CDW OBLIGATORIO CUANDO YO NO LO NECESITO PUESTO QUE AMERICAN EXPRES LO CUBRE Y ME DIJERON QUE SINO LO TOMABA TENIA QUE DEJAR UN DEPOSITO DE $ 15,000.00 DOLARES. LUEGO QUE LE DIJE QUE TOMARAN EL DEPOSITO Y ME DIJERON QUE NO TENIAN EL VEHICULO DISPONIBLE.... SON UNA ESTAFA ....

Google Translation:

Very bad experience ... I had a reservation and upon arrival they wanted to force CDW insurance. Said I must take it but I don't need it with my American Express card. Told me if I didn't take it I had to leave a deposit of $ 15,000.00 dollars. Then I told him to take the deposit and was told that they had no vehicle available .... they are a scam ....

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