Car Rental / Car Hire
Central America
Panama
Avis Car Rental - Panama City Tocumen International Airport - PTY - Panama
Avis Car Rental - Panama City Tocumen International Airport - PTY - Panama
Avis Car Rental - Panama City Tocumen International Airport - PTY - Panama
Details
Preferred / Club Service Available
NoAddress
Tocumen International Airport
Tocumen - Panama
Country
Panama
Phone
507-278-9755
Latitude
9.0747882
Longitude
-79.3785408
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
NoHours
Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours
Currency/Tax/Deposit
Currency
PAB - Panamanian Balboa / USD - US Dollar
Vehicles/Fuel
Fuel Policy
Full to Full
Equipment
GPS Unit
NoT&Cs
Roadside Assistance Available
YesVerified Renter reviews ®
Unverified Renter Reviews
2 reviews
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Overall rating
2.7
Miles/Kilometres on Pickup
2.0
Location Convenience
5.0
Staff / Quality of Service
2.5
Vehicle Condition - Outside
1.0
Vehicle Condition - Inside
2.5
Go anywhere but here
This company appears to use the automobile as a "vehicle" to charge you more than you agreed when you return it. They scrutinize it for damage when you return it and will charge exorbitant amounts of money for the damage. However, they clearly don't repair the cars therefore they can charge multiple customers for damage to the same section of the car, without even repairing it once. Same goes for windshields or anything else on the car. The exterior of my car was in such bad shape a piece of the body came off when I was using it and then they tried to charge me for it even though the car had not been damaged or in an accident. When I resisted, they overcharged me for the use of the car in an apparent effort to gouge me any way they could. This company is totally unscrupulous. Caveat Emptor (buyer beware)!!
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Overall rating
1.0
Miles/Kilometres on Pickup
1.0
Location Convenience
1.0
Staff / Quality of Service
1.0
Vehicle Condition - Outside
1.0
Vehicle Condition - Inside
1.0
SON UNA ESTAFA
MUY MALA EXPERIENCIA...TENIA UNA RESERVACION Y AL LLEGAR ME QUERIAN OBLIGAR A TOMAR SEGURO DE CDW OBLIGATORIO CUANDO YO NO LO NECESITO PUESTO QUE AMERICAN EXPRES LO CUBRE Y ME DIJERON QUE SINO LO TOMABA TENIA QUE DEJAR UN DEPOSITO DE $ 15,000.00 DOLARES. LUEGO QUE LE DIJE QUE TOMARAN EL DEPOSITO Y ME DIJERON QUE NO TENIAN EL VEHICULO DISPONIBLE.... SON UNA ESTAFA ....
Google Translation:
Very bad experience ... I had a reservation and upon arrival they wanted to force CDW insurance. Said I must take it but I don't need it with my American Express card. Told me if I didn't take it I had to leave a deposit of $ 15,000.00 dollars. Then I told him to take the deposit and was told that they had no vehicle available .... they are a scam ....
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Latest Reviews
Clark Coler
"Very convenient location at the Tocumen airport and pleasant staff. I paid for the full insurance as I have for years when renting from their competitors. While parked along the coast someone broke off the passengers side mirror. Not sure how or why as it..."
" Oct 21, 2016 - we got confirmation for a reservation that we made for Nov 3rd at the Tucumen Airport Thrifty office in Panama. Nov 3, 2016 - 2am... After planning a family reunion for months we finally arrived to Panama. We were tired..."
" Yes it's big insurance scam They try to make you get the insurance and when you get back they get you a different receipt without no insurance accept before this people take forever to check you out when you return the vehicle CuZ they..."
" This company appears to use the automobile as a "vehicle" to charge you more than you agreed when you return it. They scrutinize it for damage when you return it and will charge exorbitant amounts of money for the damage. However, they clearly don't..."
"This was my second time renting from Thrifty in Panama at Tocumen Airport and I will never do it again. I was born in Panama and I speak Spanish. These customer service agents are terrible and they are liars. My first time renting..."
"I was quoted a total price online via PRICELINE for $391.59. When I arrived at the location, Thrifty Employee Abraham told me that under Panama law he cannot accept insurance provided by my credit card company Chase and I will have to purchase..."
"Solicite la covertura minima necesaria y me engañaroj por no ser local!! Me cobraron add ups que no eran necesarios!! Primera y ultima vez que rento con esta compañia. VIA GOOGLE TRANSLATE: Ask for the minimum coverage required and I engañaroj not be..."
"We made our car rental reservation months in advance to pick it up at the airport terminal, only to realize when arriving at the Panama City airport that there was no FOX at this location! As we had no access to telephone or email,..."
"People travelling from USA to Panama who have booked their car rental online and have US driving lic please beware if you don't speak Spanish like me and moreover if you don't want to be charged doubled please make sure you don't choose these people...."
