Sixt Car Rental - Svolvaer Lofoten Helle Airport - SVJ - Norway
Unverified Renter Reviews
Beware - the owner/manager is a crook
This is very belated because I've had severe health problems and because, until someone suggested, I hadn't thought of a review as a means of warning others.
I hired a car from Sixt Lofoten and they were great - really clean, full of diesel etc. We went a LONG way that day and, on return, filled up (about 1/2 mile from Sixt) and returned. The guy at the desk methodically worked out the excess mileage charge and showed it to me to make sure I agreed; another guy checked that the tank was full and that was that.
Until, about 6 weeks after my return when I had a garbled call from the Woman manager at Sixt Lofoten who told me that I hadn't fuelled up. I remonstrated and told her I had, describing the employee who checked. She eventually rang off.
On my next M'card bill there was an extra charge from Sixt Lofoten of some £60+. M'card couldn't do anything about it nor could Sixt UK who were apparently unable to contact Sixt Lofoten.
If you DO use them make sure that you photo the rental vehicle at the filling station with time/date before the fill and after (litres on the pump) so that you can't be swindled like we (and no doubt many others) were.
I've given v low review scores to get peoples attention but apart from this thieving from the manager (who wasn't present) the service was personable and excellent and I wouldn't want my score to reflect on the employees