Budget Car Rental - Auckland - Parnell - New Zealand
Verified Renter reviews ®
Received exactly what I wanted
Pick up was easy and all paperwork ready. We had requested a Ford Territory and received exactly that - important for the physical stature of the occupants. Unfortunately there was some visible body damage including a broken fog light glass which had not been noted until I inspected the vehicle. Also the luggage cover provided did not fit our vehicle and the correct one could not be located. We went without one. Interior of the car was spotless. Mechanically the vehicle was brilliant for a long tour of the North Island with four adult occupants. Returning the car to Auckland Airport was a breeze as all paperwork including the corrected condition report and the facts surrounding the luggage cover had all been transferred from Parnell to the airport desk ready for the return. Overall a positive experience but pointed out the need for personal inspection when hiring any motor vehicle.