Budget Car Rental - Amsterdam Schiphol Airport - AMS - Netherlands

AirportBudget Car Rental - Amsterdam Schiphol Airport - AMS - Netherlands

 
0.0 Verified Renter Rating®
 
3.5 (1) Unverified Renter Rating

Details

Address
Amsterdam Schiphol Airport
Arrival Hall
Aankomstpassage 5
Schiphol - Netherlands
Postcode
1118 AX
Country
Netherlands
Phone
+31 88 2847 620
Latitude
52.310109
Longitude
4.761268
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
3.5
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
4.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.5
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
3.5
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
4.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.5

Positive changed to Negative

Overall we were content with the Budget rental car, that was during the rental period. However, after about 6 weeks we noticed an unknown charge by Budget rental car on our credit card of 42 Euro! No description, just the amount. Opening my Budget account I found out it was "administration cost". I assume that is related to a fine which I immediately paid for. How does Budget justify a charge of 42 Euro? I asked clarification by email: no response. Sent 2 reminders: no response.

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