Review Detail

Overall rating 
 
1.9
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
3.5

huatulco airport europcar rating

I emailed to verify that they would take the insurance from my creditcard. On 2 occasions they said they would. I also brought the proof of coverage letter from my united mastercard. They refused to take my credit card coverage and more than doubled the price of my rental. Given I had not other way to get to my resort more than 90 minutes away I paid it and tried to dispute it when I got home. They denied my claim.

I WILL NOT USE THEM AGAIN

Service

Mentionable Staff
they were not helpful at all and the people in their customer service lied to me on multiple occassi
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