Review Detail

Overall rating 
 
1.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Carjacked by Thrifty Cancun Airport

I had rented a car with Thrifty through Carflexi #3575328
When I came to collect the car, Thrifty refused to honor the collision waiver I had contracted and asked I take a second collision waiver for $230 with Thrifty.
They then asked for a deposit of US$1500.
They then took an additional print of his credit card for an additional US$1500.
I questioned Ramses Mena the man that was attending and as the “IT IS NORMAL” was not convincing I requested they cancel my reservation as well as all credit card transactions.

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