Unverified Renter Reviews
I just received an unauthorized charge of £22.50 on my credit card today 26 Feb 17 - I hired a car with full Gold package in Malta in November 2016 - everything was paid and the car was returned and accepted back by member of staff with full tank of petrol. No email address is on website and phones are not answered - I have told my bank to refuse and reject this charge but can you Gold Cars advise what its all about please ? Thank you
Disgusting company and will ruin your holiday.
Deposit not returned
The deposit of €1900has not yet been returned. 14 June despite many attempts to contact by phone always,after a delay,engaged.
Head office in Spain do not seem to be interested.
I have now put this in the hands of the Maltese police
These guys gave us a car with a bald front tire and on the second day (FLAT TYRE) they replaced it and all was fine. We came back to UK and the cheeky guys have charged me for a tyre change with no notice no call no email! The check out guy said all was fine and I showed him the bald tyre in the boot and he said it was all good. Not happy about this at all as I was traveling with my 2 year old son at the time and it could have been worse. I'm writing this review because I've tried to call for the past 2 days and they just keep hanging up on me! Terrible service!!! And the fact they didn't even contact me to let me know with which I will dispute the payment! I have photo evidence of the tyre pryer to removal to show how bad the condition of the tyre was!! Very angry about this!