Right Cars Car Rental - Amman Queen Alia International Airport - AMM - Jordan

AirportRight Cars Car Rental - Amman Queen Alia International Airport - AMM - Jordan

 
0.0 Verified Renter Rating®
 
1.6 (2) Unverified Renter Rating

DIRECTIONS:

A member of the Right Cars Staff will meet you in the arrivals hall. Look for a person holding a board with your name on it or please call +962 6 53 35 155 or +962 79 601 36 36 or +962 7 96 50 50 30.

Details

Address
Amman Queen Alia International Airport
Met by staff in Arrivals Hall
Call +962 6 53 35 155 or +962 79 601 36 36 or +962 7 96 50 5
Amman - Jordan
Country
Jordan
Phone
+962 6533 5155
Latitude
31.726415
Longitude
36.007248
Airport Service
On Airport - Pickup or Delivery
Is this a Corporate Location?
No No

Hours

Monday
Open 24 Hours
Tuesday
Open 24 Hours
Wednesday
Open 24 Hours
Thursday
Open 24 Hours
Friday
Open 24 Hours
Saturday
Open 24 Hours
Sunday
Open 24 Hours
After Hours Pickup
Yes - On Request Yes - On Request
After Hours Surcharge
Any additional charges will be included in the rate quoted.

Currency/Tax/Deposit

Cash / Debit Card Information
Cash rentals may be allowed at the discretion of the station manager.
Debit cards may be allowed at the discretion of the station manager.
Visa, Mastercard, Maestro and American Express cards accepted.
Currency
USD - US Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Additional Fuel Information
If vehicle is returned less than full, the cost of fuel plus a 50.00 service fee will be charged.

Age/Drivers

Minimum Age
21 years.
Maximum Age
80 years.
Young Driver Surcharge
YDS applies for drivers aged 21-24 years.
International Driving Permit required if license not in English.
Full licence must be held min. 1 year.
Additional Drivers per Day
5.00 per driver - up to 3 add. drivers.
Additional Drivers per Rental
70.00 per driver.

Insurance

CDW Price per Day
Included in price quoted.
Collision Damage Waiver Excess
500+ depending on car group
Theft Protection Price per Day
Included in price quoted.
Theft Protection Excess
500+ depending on car group

Equipment

GPS Unit
Yes - Subject to Availability Yes - Subject to Availability
GPS Price per Day
10
Baby Capsule
Yes - Subject to Availability Yes - Subject to Availability
Baby Capsule Price per Day
7
Baby Capsule Price per Rental
100
Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
7
Child Seat Price per Rental
100
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Booster Seat Price per Day
7
Booster Seat Price per Rental
100

One Way Rentals

Domestic One Way Rental Information
Possible between Right Cars locations in Jordan.
Any additional charges will be included in the prices quoted.
International One Way Rental Information
Not allowed.
Permitted Cross Border Travel
Not allowed.

T&Cs

Mileage Allowed Per Day
Unlimited
Roadside Assistance Available
Yes Yes
Roadside Assistance Price per Day
Included in price.
Late Arrival Fee
200.00 if more than 2 hours late.
Grace Period
2 hours.
Swap Start/End

Unverified Renter Reviews

2 reviews

Overall rating 
 
1.6
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.0
Vehicle Condition - Inside 
 
2.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.7
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

AVOID AVOID AVOID! Terrible!

Our pick up instructions were clearly written on our rental voucher, but after 30 minutes of waiting at Queen Alia Airport at the assigned spot, a kind stranger let us call Right Cars to ask where they were. They told us they were then on their way and to meet them at a different point. This was very stressful and disorganised on their part.
The car was smaller than the listed 'VW Golf or similar' that we had paid for, although mechanically it was fine.
We got a small parking fine in Amman (~ US$20) which we tried to pay upfront to avoid extra fees. Initially the man serving us was happy to do this, but then suddenly his tune changed and he decided that there was be an extra ~US$100 'administrative fee' that was anavoidable...we tried to ask why the change of heart, the poor communication and the large free for such a small fine, but the language barrier was terrible. Overall I was utterly shocked by the awfulness of this company. Avoid like the plague.

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Overall rating 
 
1.4
Miles/Kilometres on Pickup 
 
2.0
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Very Bad Company!

Dear Sir or Madam, i rent a car at Amman Queen Alia International Airport last week for 1 Week. Today I saw on my credit card account that your company charged an additional 294,73 EUR= 240 JD.Your employee in Amman didnt inform me for this Transaction. I gave him the car like i took it. I haven't Radar. While I was using the car there was no accident or anything that would cause any Problem for the Car. I want to know where is the problem??

Service

Comments
Dear Sir or Madam, i rent a car at Amman Queen Alia International Airport last week for 1 Week. Today I saw on my credit card account that your company charged an additional 294,73 EUR= 240 JD.Your employee in Amman didnt inform me for this Transaction. I gave him the car like i took it. I haven't Radar. While I was using the car there was no accident or anything that would cause any Problem for the Car. I want to know where is the problem??
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