Dollar Car Rental - Amman Queen Alia International Airport - AMM - Jordan

AirportDollar Car Rental - Amman Queen Alia International Airport - AMM - Jordan

 
2.7 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

Details

Address
Amman Queen Alia International Airport
In Terminal
Amman - Jordan
Country
Jordan
Phone
962 6 5731136
Latitude
31.9500008
Longitude
35.93
Airport Service
On Airport - Counter & Car in Terminal

Currency/Tax/Deposit

Currency
JOD - Jordanian Dinar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
2.7
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
4.5
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
Overall rating 
 
2.7
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
4.5
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

VERY old car

We picked up a car for a 6 day rental booked through a broker (who of course didn't disclose the company before we paid) for a trip to Petra and the Dead Sea. The counter is inside the terminal but the cars have to be delivered so we had to wait a few minutes but it was no problem, the advantage being that they bring your car literally to the front door of the terminal. The problem was the condition of the car. It was OLD - at least 5 years, had 124,000km on the clock and was filthy inside and out. I had rented from Hertz in Amman a few months earlier (downtown office) and had a brand new Citroen C3 so this was really disappointing. When I asked for a different car I was told that there wasn't one so we took what we got. As I drove out of the airport and onto the highway I noticed that there was hardly any fuel in it so we had to fill it up straight away - very lucky I even checked since we are used to picking up rental cars full. I called them straight away and was told to get a receipt to prove that it wasn't full and then return it empty - good scam! We had no problems on the trip but I have to admit, I was worried about the condition of the car, the steering was very loose and the brakes spongy, acceleration rough - as you would expect from a car with over 120,000km on the clock! The service was fine, the staff were nice enough and I didn't get any extra charges for the fuel or damage or have any arguments about it but having said that, given the choice I wouldn't rent from Dollar again because of the age and condition of the cars.

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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