Best car rental in the world!
Thrifty Aqaba is the best car rental company I have ever tried. We rented an automatic car for good price and we got great brand-new Chevrolet Trax with only 2000 km driven. However, unfortunately, we had a car accident, all people all right but the car was significantly damaged. We were really shocked and upset but thanks to amazing support from Thrifty we managed to solve everything. The owner, kindest Mr Nabil, came for us to the hospital to check we are all right, he helped us with translations and then he drove us to the center. Everybody in the office was interested if we are in good health, nobody cared about the car. The police wanted us to come personally for the luggage left in the car some 150 km away but Nabil persuaded them to give it to Thrifty employee who then brought it to us. The next day, we needed to go to the hospital again to settle the bills, to police, to another office and Nabil drove us everywhere always waiting with us, translating.. We had the car insurance so we did not pay any damage, we only had to cover police fine and tow (since the accident happened in a different region). Thanks to Nabil we could settle everything as fast as possible and still have time to enjoy wonderful Jordan. I have never met so helpful and nice people as in this country. They changed a horrible experience into warm memory.