Review Detail

Overall rating 
 
3.7
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
3.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

DO NOT USE THIS COMPANY!!!!

When I got there someone was supposed to meet me but after half an hour of waiting I had to get another car company that had an office at the airport to contact them and see where the driver was.
In the end the car was great but when they asked for my credit card details to keep on record they said no money would be taken out. They then still took out £350 without my say so and never returned it even though I emailed and rang them on a daily basis. No one ever got back to me and they kept saying that they had refunded it but wouldn't give me any details of when they did it. Obviously they were lying.

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