Review Detail

Overall rating 
 
1.8
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Thrifty Car Rental - Jamaica

I rented a car using this company for the first and will be the last time. When I arrived, the staff made it sound like I was getting a reliable car. Well that was so wrong on so many levels. The first car they brought to me had a flat tire. Who rents a car with a flat tire? The next they brought out - they called it an upgrade - had no working headlights, whenever you turned any corners on the road it made clacking noise and so much more. I brought the car back and ask for a refund. Instead of giving me a refund, the company charged my credit card for the full amount, even though I never used the car for the entire seven days. When I called them about it, they pretended they knew what I was talking about.
Anyone consider renting a car in Jamaica - dont rent from Thrifty because you will end up being cheated.

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