Hertz Car Rental - Naples - Port Harbour - Italy

PortHertz Car Rental - Naples - Port Harbour - Italy

 
0.0 Verified Renter Rating®
 
3.5 (1) Unverified Renter Rating

Details

Address
Via Marina
Naples - Italy
Postcode
80100
Country
Italy
Phone
815517721
Latitude
40.8376949
Longitude
14.2934027
Is this a Corporate Location?
Yes Yes

Hours

Monday
08:30 - 13:00 / 15:00 - 19:00
Tuesday
08:30 - 13:00 / 15:00 - 19:00
Wednesday
08:30 - 13:00 / 15:00 - 19:00
Thursday
08:30 - 13:00 / 15:00 - 19:00
Friday
08:30 - 13:00 / 15:00 - 19:00
Saturday
09:00 - 12:30
Sunday
CLOSED

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Full
Vehicle Types Available
  • Commercial Van
  • Commercial Truck

Insurance

CDW Price per Day
19.00
Super CDW Price per Day
28.00
Theft Protection Price per Day
16.49
PAI Price per Day
8.00
PAI Price per Week
56.00

Equipment

GPS Unit
Yes - Subject to Availability Yes - Subject to Availability
GPS Price per Day
18.00
GPS Price per Week
90.00
Baby Capsule
Yes - Subject to Availability Yes - Subject to Availability
Baby Capsule Price per Day
20.00
Baby Capsule Price per Week
60.00
Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
20.00
Child Seat Price per Week
80.00
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Booster Seat Price per Day
5.00
Booster Seat Price per Week
20.00
Roof Racks
Yes - Subject to Availability Yes - Subject to Availability
Roof Racks Price per Day
7.00
Roof Racks Price per Week
35.00
Ski Racks
Yes - Subject to Availability Yes - Subject to Availability
Ski Racks Price per Day
7.00
Ski Racks Price per Week
35.00
Portable DVD
Yes - Subject to Availability Yes - Subject to Availability
Portable DVD Price per Day
3.00
Portable DVD Price per Week
15.00
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
3.5
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
4.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
3.5
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
4.0
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
4.0

Overwhelmed staff, poorly managed

Although the vehicle was in good shape with low mileage, and the location was convenient, our experience was quite negative at the Naples Harbor location. We had to wait over 1 and a half hours to pick up our car. We had a reservation for noon, arrived at 11:45 and did not leave until after 13:30. When I asked for an update from staff and mentioned this, the manager rudely replied that he had to wait as well, since the location closes at 13:00. What rental car location closes at 13:00 in peak season on a Saturday? Overall very frustrated, and would not recommend. Just take a train.

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