Europcar Car Rental - Perugia - Italy

CityEuropcar Car Rental - Perugia - Italy

 
3.0 (1) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating

Details

Preferred / Club Service Available
No No
Address
Via Mario Angeloni 95
Perugia - Italy
Postcode
6124
Country
Italy
Phone
+39-75-5018115
Latitude
43.1046
Longitude
12.3767
Is this a Corporate Location?
No No

Hours

Monday
08:30 - 12:30 / 15:00 - 19:00
Tuesday
08:30 - 12:30 / 15:00 - 19:00
Wednesday
08:30 - 12:30 / 15:00 - 19:00
Thursday
08:30 - 12:30 / 15:00 - 19:00
Friday
08:30 - 12:30 / 15:00 - 19:00
Saturday
08:30 - 12:30
Sunday
CLOSED
After Hours Pickup
No No

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Vehicle Types Available
  • Commercial Truck
  • Commercial Van

T&Cs

Vehicle Delivery Available
Yes - On Request Yes - On Request
Vehicle Pickup Available
Yes - On Request Yes - On Request
Swap Start/End

Verified Renter reviews ®

1 reviews

Overall rating 
 
3.0
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
2.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
5.0
Overall rating 
 
3.0
Miles/Kilometres on Pickup 
 
4.5
Location Convenience 
 
2.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
5.0

Poorest attitude I've ever seen

I happily paid the fees for a sat nav and an extra driver. But I was not told a security deposit would be held. However when I checked the documents after leaving the office I found 300 euros had been withdrawn from my debit card without any explanation on the contract. When the car was returned I was first accused of causing extra damage. Thankfully my wife had photographed the entire car before pick-up and we could disprove the accusation. Then when I enquired about re-depositing the 300 euros into my account I was told "you are a stupid man". The franchisee later appeared and repeated the insult. It was only when I threatened to phone the police that he promised to repay the money.

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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