Europcar Car Rental - Bari - Palese - Italy

CityEuropcar Car Rental - Bari - Palese - Italy

 
0.0 Verified Renter Rating®
 
4.0 (1) Unverified Renter Rating

Details

Preferred / Club Service Available
No No
Address
Strada Provinciale 210 N 161
Palese - Italy
Postcode
70128
Country
Italy
Phone
+39-80-5308439
Latitude
41.1306
Longitude
16.7703
Is this a Corporate Location?
No No

Hours

Monday
08:30 - 13:00 / 15:30 - 18:30
Tuesday
08:30 - 13:00 / 15:30 - 18:30
Wednesday
08:30 - 13:00 / 15:30 - 18:30
Thursday
08:30 - 13:00 / 15:30 - 18:30
Friday
08:30 - 13:00 / 15:30 - 18:30
Saturday
CLOSED
Sunday
CLOSED
After Hours Pickup
Yes Yes

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Vehicle Types Available
  • Commercial Truck
  • Commercial Van

T&Cs

Vehicle Delivery Available
Yes - On Request Yes - On Request
Vehicle Pickup Available
Yes - On Request Yes - On Request
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
4.0
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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(Updated: October 25, 2015)
Overall rating 
 
4.0
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Surcharged by Europcar

Europcar has surcharged me for damage. I was not aware of any damage and they did not point any out to me. Since arriving home I have been sent a photograph purporting to be damage under a door. I don't seem to have any means of rejecting this or challenging it. Basically I see it as theft.

UPDATE October 25th 2015

I'm happy to update this. I complained and they have refunded the charge. No explanation given - but I'm no longer feeling mugged.

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