Hertz Car Rental - Jerusalem - Romema - Israel

CityHertz Car Rental - Jerusalem - Romema - Israel

 
0.0 Verified Renter Rating®
 
3.2 (1) Unverified Renter Rating

Details

Address
40 Irimiyahu Street
Jerusalem - Israel
Postcode
94467
Country
Israel
Phone
2 5004147
Emergency Number
2 5004147
Latitude
0
Longitude
0
Is this a Corporate Location?
No No

Hours

Monday
08:00 - 18:00
Tuesday
08:00 - 18:00
Wednesday
08:00 - 18:00
Thursday
08:00 - 18:00
Friday
08:00 - 14:00
Saturday
CLOSED
Sunday
08:00 - 18:00

Currency/Tax/Deposit

Currency
ILS - Israeli New Shekel

Vehicles/Fuel

Fuel Policy
Full to Full

Insurance

CDW Price per Day
21.00
Super CDW Price per Day
10.00
Theft Protection Price per Day
6.00

Equipment

Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
5.00
Child Seat Price per Week
35.00
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Booster Seat Price per Day
5.00
Booster Seat Price per Week
35.00

Unverified Renter Reviews

1 reviews

Overall rating 
 
3.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
5.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
3.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
5.0

Outright fraud in Hertz Jerusalem

This place is an absolute disgrace and fraud. My reservation and contract clearly say "unlimited kilometers". I have double checked with the agents in Jerusalem picking up and was assured that this unlimited kilometers. When I was returning the car in TLV, rushing to catch my plane, they stuck me a paper that allegedly said that I agree to pay for kilometers and charged me $300. The US Hertz now says (Kathy, agent 7803 and someone named Michael F) that they can't do anything b/c the Israel location says they charged me correctly. And the Israel location of course can't get their act together. Complete and utter fraud! So far spent two hours on the phone with Hertz, another 30 minutes with my credit card filing the fraud claim... Unbelievable.

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