Review Detail

Overall rating 
 
2.9
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
3.5

Do yourself a favour - go elsewhere

The worst car rental company I have come across:
- The staff/customer service is terrible. They are not interested in helping you at all.
- It is an off-airport operator. Not easy to find when returning the car in an unfamiliar area.The map they give you is poor.
- The car park is underground and not signposted as belonging to Europcar. Far from obvious and the last thing you want if you hurry to catch a fight home.
- The car park is 1-2 floors down from the office. Enjoy running up to get their staff and then down again. Possibly with luggage?
- car itself was fine.

Service

Mentionable Staff
Yaron - unhelpful and rude
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