Review Detail

Overall rating 
 
2.1
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

Horrible rental experience with Herz at Ben Gurion

Horrible rental experience. Needed to go to Eilat for 1 day and reserved unlimited mileage. Was told at the counter that they don't do unlimited mileage for 1-2 days, but they can give me 350 km a day for 2 days. It sounded fine at the time. When the contract was closed, I ended up with 250 km only. So they lied to me and charged me an extra $190 for extra kilometers. Never responded to my emails or phone calls.

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