Europcar Car Rental - Dublin - Ireland
Unverified Renter Reviews
Car was in good condition when I picked it up. No complaints there, and centre city location is great (not in the best part of town, but central nonetheless).
I didn't buy the SCDW and I bumped into a car when parking. There was no perceivable damage, but nonetheless I reported it. Staff were too busy to access the car when I handed it back in, and later found out I had been charge €600 for a repair I can guarantee they didn't carry out. I suspect it is a policy to squeeze yet more money from the clients.
europcar lombard street dublin
Extremely poor customer service. Wait times are in excess of 1 hour, be prepared to get frustrated. Staff is completely unhelpful and don't care, especially the lady called Arianna. Note that cars are not locatedon premise. They need to be brought in from elsewhere depending on the client orders. Stay away is my advice.