Dollar Car Rental - Dublin International Airport - DUB - Ireland

AirportDollar Car Rental - Dublin International Airport - DUB - Ireland

 
0.0 Verified Renter Rating®
 
1.3 (1) Unverified Renter Rating

Details

Address
Dublin International Airport
Terminal 1 and 2
In Terminal Arrivals Hall
Dublin - Ireland
Country
Ireland
Phone
+ 353 1 844 5466
Latitude
53.4273388
Longitude
-6.2439959
Airport Service
On Airport - Counter & Car in Terminal
Is this a Corporate Location?
No No

Hours

Monday
05:00 - 01:00
Tuesday
05:00 - 01:00
Wednesday
05:00 - 01:00
Thursday
05:00 - 01:00
Friday
05:00 - 01:00
Saturday
05:00 - 01:00
Sunday
05:00 - 01:00

Currency/Tax/Deposit

Currency
EUR - Euro

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
1.3
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.6
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
2.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Don't Rent From Them!

Sadly, I allowed myself to be talked into an "upgrade" of a larger diesel car. The man at the counter was not friendly and very condescending. He told me that I would "save money" if I upgraded. He didn't tell me it would come with added anxiety--What a bonus : ( The outside of the car was in poor condition, so much so that when they performed the initial inspection they wrote off 2 sides of the car. This means that if I put any scratches on either side of the car, it wouldn't matter there were so many already. I wasn't too concerned about the looks, but what did upset me were the mechanical issues. The car had bad wheel bearings and was way out of alignment. I had to drive with the steering wheel quarter turned. This may not be a big deal except I was already driving on a different side of the road and a different side of the car, I didn't need to fight the car too. I called 2 days into my 10-day trip as the wheel bearings were getting louder and louder, but I could not reach anyone. I left messages and called multiple times, but no one answered or returned my phone calls. I was in Doolin, Ireland and so too far away to return to Dublin. When I returned the car at the end of the trip the only thing I was told was to email customer support. I did this and was told that I signed the paperwork so it is my fault. I will not deal with this company again. They were only concerned about getting paid and not about customer care. You would be wise to stay away as well.

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Overall rating 
 
1.3
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

dollar rental Dublin don't care

We had our own insurances. Advised prior to picking up car. They charged us extra, an admin fee they called it. We asked them to show us where it was in their T's &C's. They couldn't. In fact 3 different staff members couldn't and when we e-mailed to discuss this they just blew us off and couldn't care less. I feel let down at lack of customer care and empathy shown.

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