Review Detail

Overall rating 
 
1.3
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

dollar rental Dublin don't care

We had our own insurances. Advised prior to picking up car. They charged us extra, an admin fee they called it. We asked them to show us where it was in their T's &C's. They couldn't. In fact 3 different staff members couldn't and when we e-mailed to discuss this they just blew us off and couldn't care less. I feel let down at lack of customer care and empathy shown.

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