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5 reviews with 2 stars

7 reviews

5 stars
 
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4 stars
 
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(5)
1 star
 
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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5 results - showing 1 - 5  
 
Ordering 
 
Overall rating 
 
2.1
Miles/Kilometres on Pickup 
 
2.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5

Crap

Min dårligste leiebil på mange mange år. Leide en C-klasse/Golf for en komfortabel reise på Island men fikk en Fiat 500L. Den var elendig lydisolert så veiatøyen på islandske veier var enorm og vindsuset fra vinduene var også plagsomt. I den kraftige vinden på Island var den veldig ustabil. De hevdet da jeg hentet bilen at denne var større og bedre enn Golf. Det er rett og slett tullprat. Finner andre selskap neste gang. Da jeg gav beskjed om tingene over da jeg leverte bilen ristet den ansatte på hodet som om jeg ikke hadde peiling. Uproft!

VIA GOOGLE TRANSLATE:

My worst rental car for many many years. Leased a C-Class / Golf for a comfortable trip in Iceland but got a Fiat 500L. It was lousy soundproof so the roadside on Icelandic roads was huge and the windowsill from the windows was also troublesome. In the strong wind in Iceland, it was very unstable. They claimed when I picked up the car that this was bigger and better than Golf. It's simply a chat. Finds another company next time. When I told about things when I delivered the car, the staff shook my head as if I had no idea. Uproft!

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sun
Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
4.0

Green Motion Iceland

I went to Iceland for holiday and rented a car from on line before I went. The car rental provider is Green Motion, I picked up the car with no issue but when I returned the car, the staff of Green Motion found there is a dent about 1 cm at the side door, so I had to be charged 290,000 ISK through my credit card immediately as their term &condition. I received their email after 7 days and they said the repair cost for this 1 com dent is 205,517 ISK and they will refund the balance into my credit card. When I saw this figure, 205,517 ISK, I was totally shock!!! 205,517 ISK is about £1,370 (exchange rate 1:150) to repair a 1 cm dent at the side door. I did consult a garage near the London area and they gave me an estimate report cost is £200. I tried to contact the Green Motion to argue their charge but they replied me that I can’t compare the cost between Iceland and UK. Can anyone believe the labor cost in Iceland is 6 times more than UK , one of the most expensive labor cost countries in the world??? I strongly feel Green Motion was trying to rob the tourist of Iceland or the insurance company who cover this damage. And I don’t think Green Motion is a proper and reputable rental company, I believe they try to charge any car renter, who made the damage ,with very unreasonable amount as their profit . Because most of car renters are tourists of Iceland and may not visit Iceland again or in the short term. So I strongly warn the potential car renter never use Green Motion service to avoid to become a victim as me. 

Was this review helpful to you? 
Overall rating 
 
2.3
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.5

Thieves, Thieves, Thieves

the worst experience of my life, were stolen by a scratch that already had the car and also made us feel the worst for being Mexican. we do not like to do this but when reviewing the comments of others decided to talk my experience, green motion are some shoplifters do not recommend ever

Service

Mentionable Staff
Bad
Was this review helpful to you? 
Overall rating 
 
2.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
4.0

Bad experience ever

I booked a car with green motion Iceland online. I reserved a Yaris and quoted a price of £189, £269 with super waver damage collision included...when I tried to collect the car from the branch. They told me that specific car was not available so they offered a Mazda 2 instead with a price of £179 which was cheaper, but the swdc was £190 on top of the car rental price. I was told that was the only car left and I had no choice but to take it. What a scam !

Service

Comments
Service was not that friendly
Was this review helpful to you? 
Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
4.5
Staff / Quality of Service 
 
1.5
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Thieves thieves thieves

I usually do not write reviews because i believe the negative reviews affect small business owners. But i decided to write this one since this company has unethical practices. We rented a car for 8 days, we told them upfront that we do not need insurance as our credit card covers us. On the day of return, they claimed that there is a chip off on the windscreen and we did it during the rental period. We didn't have time to find a picture to challenge the claim. So, we decided to pay for the damages ($650). But, later on, I looked thru my camera pics and realized that the damage was already there when we got the car but the lady had not marked it. It isnt our fault either that we didnt notice at the time we got the car. Because when we got the car, there were water droplets on the windscreen, and the chip off was so tiny, we didnt notice it among the droplets. Yes, it was our fault that we believed the honesty of the girl who checked the car at the time of delivery. We will probably get our money reimbursed from our credit card company. It isnt about the monetary loss but companies like these hurt the image of Icelandic people. We had absolutely fallen in love with the country and were so appreciative of the warmth and honesty of people. But, the people at green motion are thieves who just dupe people. Two more observations -

1. The day we received the car, there was someone else returning the car and i remember that they were charged the exact same amount for the damages.

2. Our car had a sign "Iceland 4X$ car rental" which i believe is a separate company.. So, i dont know if the same people are operating two companies with same cars.

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5 results - showing 1 - 5