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7 reviews

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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7 results - showing 1 - 5  
1 2  
Ordering 
 
Overall rating 
 
2.3
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
4.5
Vehicle Condition - Inside 
 
4.5

Thieves, Thieves, Thieves

the worst experience of my life, were stolen by a scratch that already had the car and also made us feel the worst for being Mexican. we do not like to do this but when reviewing the comments of others decided to talk my experience, green motion are some shoplifters do not recommend ever

Service

Mentionable Staff
Bad
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sun
Overall rating 
 
2.2
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
4.0

Green Motion Iceland

I went to Iceland for holiday and rented a car from on line before I went. The car rental provider is Green Motion, I picked up the car with no issue but when I returned the car, the staff of Green Motion found there is a dent about 1 cm at the side door, so I had to be charged 290,000 ISK through my credit card immediately as their term &condition. I received their email after 7 days and they said the repair cost for this 1 com dent is 205,517 ISK and they will refund the balance into my credit card. When I saw this figure, 205,517 ISK, I was totally shock!!! 205,517 ISK is about £1,370 (exchange rate 1:150) to repair a 1 cm dent at the side door. I did consult a garage near the London area and they gave me an estimate report cost is £200. I tried to contact the Green Motion to argue their charge but they replied me that I can’t compare the cost between Iceland and UK. Can anyone believe the labor cost in Iceland is 6 times more than UK , one of the most expensive labor cost countries in the world??? I strongly feel Green Motion was trying to rob the tourist of Iceland or the insurance company who cover this damage. And I don’t think Green Motion is a proper and reputable rental company, I believe they try to charge any car renter, who made the damage ,with very unreasonable amount as their profit . Because most of car renters are tourists of Iceland and may not visit Iceland again or in the short term. So I strongly warn the potential car renter never use Green Motion service to avoid to become a victim as me. 

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Overall rating 
 
2.0
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
4.0

Bad experience ever

I booked a car with green motion Iceland online. I reserved a Yaris and quoted a price of £189, £269 with super waver damage collision included...when I tried to collect the car from the branch. They told me that specific car was not available so they offered a Mazda 2 instead with a price of £179 which was cheaper, but the swdc was £190 on top of the car rental price. I was told that was the only car left and I had no choice but to take it. What a scam !

Service

Comments
Service was not that friendly
Was this review helpful to you? 
Overall rating 
 
2.1
Miles/Kilometres on Pickup 
 
2.0
Location Convenience 
 
1.5
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5

Crap

Min dårligste leiebil på mange mange år. Leide en C-klasse/Golf for en komfortabel reise på Island men fikk en Fiat 500L. Den var elendig lydisolert så veiatøyen på islandske veier var enorm og vindsuset fra vinduene var også plagsomt. I den kraftige vinden på Island var den veldig ustabil. De hevdet da jeg hentet bilen at denne var større og bedre enn Golf. Det er rett og slett tullprat. Finner andre selskap neste gang. Da jeg gav beskjed om tingene over da jeg leverte bilen ristet den ansatte på hodet som om jeg ikke hadde peiling. Uproft!

VIA GOOGLE TRANSLATE:

My worst rental car for many many years. Leased a C-Class / Golf for a comfortable trip in Iceland but got a Fiat 500L. It was lousy soundproof so the roadside on Icelandic roads was huge and the windowsill from the windows was also troublesome. In the strong wind in Iceland, it was very unstable. They claimed when I picked up the car that this was bigger and better than Golf. It's simply a chat. Finds another company next time. When I told about things when I delivered the car, the staff shook my head as if I had no idea. Uproft!

Was this review helpful to you? 
Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
3.5
Staff / Quality of Service 
 
2.5
Vehicle Condition - Outside 
 
1.5
Vehicle Condition - Inside 
 
4.0

Do not rent from Green Motion

I went to Iceland with my family for a quick 5 day vacation for Labor Day weekend this summer. After getting picked up at the airport and being ferried 30 minutes away to the Green Motion Car Hire garage and waiting another 30 minutes to get called to pick up my car, I chose not to get the absurd ~$2300 "premium insurance" because I've always been a careful driver, and my credit card covers it.

However, after getting my keys, I was shown my car which was outside in the pouring rain, and no Green Motion employee came to inspect the car with me! And even though I took pictures, it was quite difficult to do any type of proper inspection in the pouring rain...this will be important later. In addition, as soon as I pulled out to pick up the rest of my family which I had left at the airport, I found that they had given me a car with virtually no gas, with only enough room for 20K mileage. Unfortunately, when I went to three various gas stations to refill, but none of them would take any of my chip and non chip credit cards, and there was no one to help me, so I had to waste another hour of fruitless efforts and driving back to Green Motion to demand they fill up the gas tank for me.

Thankfully my vacation itself was quite lovely - Iceland is beautiful! However, upon returning my car to Green Motion, even though I took quite a comprehensive set of photos of the car's initial damages, Green Motion charged me for a tiny damage to the paint that wasn't even 1/3 the size of a standard American penny. Unfortunately my photos that I took of the front end of the cover didn't cover that one section, and so I couldn't prove that it wasn't me. They then tried to charge me for another similar nick, but thankfully I did have a photo for that damage, and they had no choice but to let it go.

They then charged me the full ~$2300 insurance policy until they could get the damage assessed by a local garage. Recently the full bill has come out to be $1300 for the small nick, which is absolutely ABSURD, especially seeing as how I've talked to multiple car garages who said they would all quote damages at ~$200-$300. I will now be contesting this claim with my credit card insurance providers to get my due justice, but BUYER BEWARE - Green Motion will do everything they can to squeeze every single bit of money out of you that I can.

Sadly it wasn't until after I had this experience that I did my research and realized this is a common problem with Green Motion all around the world, but particularly their outpost in Iceland. Check Trip Advisor if you don't believe me...

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