Review Detail

Overall rating 
 
1.5
Miles/Kilometres on Pickup 
 
1.5
Location Convenience 
 
1.5
Staff / Quality of Service 
 
1.5
Vehicle Condition - Outside 
 
1.5
Vehicle Condition - Inside 
 
1.5

Bad experience

Bad customer service, try to scam you with small put in windscreen. Windscreen has numerous repaired puts but first tell you they have to replace whole screen for around 700 euros. This put is one of the few small puts on a 105.000 km car which Carglass repair for around 50 euros. Had to block my creditcard to prevent high costs taken from it. Beside this the person's by the drop off point didn't want to sign of write the whole car is oke except the windscreen. The manager Halldor Vilberg Omarsson wast nice and arrogant. By the desk of Avis the guy confirmed this problems but not official on paper. Have to fille a complain by email. Be aware of this scam by budget / Avis rental

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