Naniko Rent a Car - Tbilisi - Georgia

CityNaniko Rent a Car - Tbilisi - Georgia

 
3.4 (2) Verified Renter Rating®
 
0.0 (0) Unverified Renter Rating
Naniko Rent a Car will pick up or deliver a vehicle from/to you within the city free of charge 24 hours per day.

Details

Address
Barnovi Street 82
Tbilisi - Georgia
Country
Georgia
Phone
+995 (32) 214-1133
Emergency Number
+599 574-288-855
Latitude
41.707047
Longitude
44.777086
Is this a Corporate Location?
Yes Yes

Hours

Monday
10:00 - 19:00
Tuesday
10:00 - 19:00
Wednesday
10:00 - 19:00
Thursday
10:00 - 19:00
Friday
10:00 - 19:00
Saturday
10:00 - 15:00
Sunday
10:00 - 15:00
After Hours Pickup
Yes - On Request Yes - On Request
After Hours Surcharge
Free within Tbilisi, USD$25.00 each way to/from the airport.

Currency/Tax/Deposit

Deposit
USD$200 for all car groups.
Currency
GEL - Georgian Iari
Tax Rate
All taxes included in prices.
Airport Surcharge
$25.00 each for pickup and drop off.

Vehicles/Fuel

Fuel Policy
Full to Full
Vehicle Types Available
  • Manual / Stick Shift
  • Automatic Transmission
  • SUV / 4x4
  • Convertible
  • Minivan / People Carrier
  • Prestige / Luxury
  • Sports Cars

Age/Drivers

Minimum Age
23 years

Insurance

CDW Price per Day
Included in rental price.
Collision Damage Waiver Excess
From USD$200 up to maximum of 15% of loss.
Theft Protection Price per Day
Included in rental price.
Theft Protection Excess
From USD$200 up to maximum of 15% of loss.
PAI Price per Day
Included in rental price.
Covers 5 passenger up to maximum USD$2000 per person.
Personal Accident Insurance Excess
From USD$200 up to maximum of 15% of loss.

Equipment

GPS Unit
Yes - Subject to Availability Yes - Subject to Availability
No additional equipment is covered by the insurance included in the rental price.
GPS Price per Day
$10.00
Baby Capsule
Yes - Subject to Availability Yes - Subject to Availability
Baby Capsule Price per Day
$10.00
Child Seat
Yes - Subject to Availability Yes - Subject to Availability
Child Seat Price per Day
$10.00
Booster Seat
Yes - Subject to Availability Yes - Subject to Availability
Booster Seat Price per Day
$10.00
Roof Racks
Yes - Subject to Availability Yes - Subject to Availability
Roof Racks Price per Day
$15.00
Snow Chains
Yes - Subject to Availability Yes - Subject to Availability
Snow Chains Price per Day
$10.00
Bicycle Rack
Yes - Subject to Availability
Bicycle Rack Price per Day
$10.00

One Way Rentals

Domestic One Way Rental Information
May be allowed between Naniko Rent a Car locations.
Request during reservation.
Additional charges may apply.
Permitted Cross Border Travel
Travel may be allowed into Aremenia and Turkey. Request during reservation.
Cross Border Additional Fees
USD$80.00 warranty for travel to Armenia
USD$80.00 warranty for travel to Turkey.

T&Cs

Minimum Rental Duration
1 day
Mileage Allowed Per Day
Unlimited kms included.
Vehicle Delivery Available
Yes - On Request Yes - On Request
Vehicle Delivery Charge
Free within Tbilisi, $25.00 to the airport.
Vehicle Pickup Available
Yes - On Request Yes - On Request
Vehicle Pickup Charge
Free within Tbilisi, $25.00 from the airport.
Cancellation Policy
No charge if cancelled more than 48 hours before pickup.
Swap Start/End

Verified Renter reviews ®

2 reviews

Overall rating 
 
3.4
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
4.3
Staff / Quality of Service 
 
3.8
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
2.8
Overall rating 
 
4.9
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
4.5

Take the best and rent a car from Naniko

Now I am living in Tbilisi, I have some business here, but first time approximately 5 month ago, it was my first time in Georgia.
I booked from Naniko Mitsubishi Pajero. I made online reservation, operator sent me answer soon and I made reservation very easy, without a lot of things, it was for me very comfortable. I received the car at the airport, rental agent in uniform met me with my name board, took my language and help me to get to the center of Tbilisi. I want to say, that service was high and, after this I recommend to all my friends this company. Car was from 2011, clean, technical in very good condition. Now I have from Naniko Kia Rio in lizing and I am happy because I feel myself safe.

Was this review helpful to you? 
Overall rating 
 
1.9
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
3.5
Staff / Quality of Service 
 
2.5
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Want to rent an old car with problems and then pay for repairs ?

I use rental cars for many weeks each year, in different countries and with different providers. Normally I do not leave bad reviews for providers, but have to do this in this case for Naniko.
I booked a Landcruiser Discovery II and ended up getting a vehicle that was 13 years old. Normally not an issue, but tires were worn out, check engine light on, wheels not aligned, ignition key did not fully work, brakes moved slow. Although I pointed out these issues when I received the car (at night), I was told it is all fine.
Then the brake lights (ABS etc.) started to go on while driving. I ended up returning the car to the rental company to be fixed and took a smaller car for a few days while the car was being repaired. I was told I would get the difference in rental rate between the small and large car refunded.
After three days I picked up the car, the brake lights were off. But then two days later the same problem appeared. A technician that the company sent to my location just said it was a computer problem but the brakes would work even if all the lights are on (and the manual states that the car needs to go to the garage). Strangely enough he did not even check the brake fluid nor drove the car and checked the brakes.
Now to top it off:
- When I returned the car a few days later, I did not get the full refund for the price difference between the replacement car and the paid car.
- They made me pay for the ignition key issue (that was there from the start). Btw, to this date I am still waiting for the invoice.
Another group that also returned a car at the same time also did not get their full refund.
Lesson learned: Do not trust anything you get from Naniko, even if the sales person sounds nice and confirms with an email.
Lesson learned: Do not expect a functioning car and be prepared to pay for any technical issues.

Service

Mentionable Staff
Nino
Comments
Was extremely nice on the phone and also helpful. Did not honor her commitment though
Was this review helpful to you? 

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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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