Avis Car Rental - Chartres - France
- Manual / Stick Shift
- Automatic Transmission
- Estate / Stationwagon
- Prestige / Luxury
- Minivan / People Carrier
One Way Rentals
Verified Renter reviews ®
Do not rent avis in chartres!!!!
First of all, I am a real renter. My avis rental agreement is 2467-2708-FR4.
Do not rent Avis in Chartres in France. If I could, I would rate 0 but apparently it was not possible.
So I went on Avis website a few days before and booked my car for pickup at the train station in Chartres. I prepaid and got my avis confirmation. First disappointment: On the day and time of the pickup I went to the train station where avis office was nowhere to be found. I had to ask employees at the train station who pointed me to the train ticket counter. I went there and they confirmed that indeed they have an agreement with avis to hold the car and keys for avis curtomers (Avis website made it look like their office is there!).
Then comes my second disappointment of the day: i gave my driver's licence and credit card to confirm my reservation. The train station employee went inside and came back empty handed!!! She said Avis dis not drop of the car for me "because my credit card is from a foreign country" (it is a US mastercard) and that I had to go to the office of Avis which is on the opposite site of the city about 4 miles away. She did not even take time to give me the address and just told me to catch a taxi. "They know where Avis is located".
I made it to that office and the staff just did as if nothing happened. Not a single word to appologize!
I would like to mention that I am Fluent in French so I could find my way around but I don't know what foreign tourists who don't speak French would end up in such situation!