Review Detail

Overall rating 
 
2.5
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
1.0
Staff / Quality of Service 
 
2.0
Vehicle Condition - Outside 
 
3.5
Vehicle Condition - Inside 
 
3.5

Wrong car, extra charge.

Payed for ford focus and they give me old ford fusion wich is class lower car comper that what i pay for, I knew that could be focus or simmilar car but 2004 Fusion is not simmilar to focus from pictures at the booking webside. When i was ask why they give me a lower class car they said becouse they very bussy now, take that one or nothing. Then they charge me 20 euro for pick up and drop off from airport - joke.
-Miles/kilometers - 3stars, over 40k miles but this is not issue
-Liocation Convenience - 1 star, pick up and drop off should be included price, not extra 20 euro charge and there is no info about it at time of booking.
-Staff / service - 2 star, they didn't give me a car what I was expecting and payed
-vehicle condition inside and outside - 3,5 stars, car was clean inside and outside.

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