Sixt Car Rental - Zagreb Airport - ZAG - Croatia

AirportSixt Car Rental - Zagreb Airport - ZAG - Croatia

 
4.1 (3) Verified Renter Rating®
 
2.1 (2) Unverified Renter Rating

Details

Address
Zagreb Airport
Zracna luka Zagreb
Pleso b.b.
Zagreb - Croatia
Postcode
10150
Country
Croatia
Phone
+385-1-6219900
Latitude
45.743056
Longitude
16.068889
Airport Service
On Airport - Counter & Car in Terminal

Hours

Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Sunday
07:00 - 22:00
Public Holidays
07:00 - 22:00

Currency/Tax/Deposit

Currency
HRK - Croatian Kuna

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Verified Renter reviews ®

3 reviews

Overall rating 
 
4.1
Miles/Kilometres on Pickup 
 
4.3
Location Convenience 
 
4.3
Staff / Quality of Service 
 
4.0
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
3.8
Overall rating 
 
5.0
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

All OK

We leased a car in October 2014, picked it up at the airport, drove around the country and returned it at the airport. The car was new in 2014, and, although it had been driven extensively during the high season, it was in excellent condition, inside and out when we used it.

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Overall rating 
 
2.9
Miles/Kilometres on Pickup 
 
3.0
Location Convenience 
 
3.0
Staff / Quality of Service 
 
2.5
Vehicle Condition - Outside 
 
3.0
Vehicle Condition - Inside 
 
3.0

not bad service

This is the first time is used Sixt in Croatia.. My experience was for the most part good... The service and knowledge of the person behind the counter was very good... The condition of the car was good had no problem pickup or dropping off car.. I would recommend this company....

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Overall rating 
 
4.4
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
4.5
Vehicle Condition - Outside 
 
4.0
Vehicle Condition - Inside 
 
3.5

Top Reccomendations

I recently rented a car from Sixt at Zagreb Croatia, which I have used before. I rent cars throughout Europe regularly but Sixt Croatia has impressed me every time with their staff being very kind and helpful. On the most recent occasion, once the staff saw how much luggage we had, they have upgraded the car class for free and the return of the car was also very uncomplicated. Cars always reliable and clean. On couple of occasions I telephoned the staff for some GPS instruction and they were helpful. Highly recommended.

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Unverified Renter Reviews

2 reviews

Overall rating 
 
2.1
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
3.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.8
Vehicle Condition - Inside 
 
1.8
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.3
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
2.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

rent from another company

The car was dirty and the employee was reluctant to mark damage to the car on the paper. Usually Sixt offers good value and service but all employees I met in Croatia where unfriendly, unhelpful and borderline rude. Additionally, they will try to manipulate you into adding costs to your rental in ways outside of the usual. Avoid.

Was this review helpful to you? 
Overall rating 
 
2.8
Miles/Kilometres on Pickup 
 
4.0
Location Convenience 
 
4.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5

FAULTY GPS

When we made our booking for vehicle over internet we indicated that we require GPS. Upon arrival in Zagreb on Monday 8 September 2014 we were told no GPS available. After insisting we need one Sixt went to another car rental agency at airport to get one. Issue is the touch keypad is not responding with certain caracters. When we mentioned it staff member says it is the finger that is causing the problem.! Which is not true!!!!

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