• I have been going to Tampa for 20 years and have always used Alamo. The Tampa Airport has a new rental center which includes some new rental companies. I used to work at Enterprise rent a car... I have been going to Tampa for 20 years and have always used Alamo. The Tampa Airport has a new rental center which includes some new rental companies. I used to work at Enterprise rent a car and thought I knew the ins and outs of renting a vehicle. NOT!!! I was WRONG!!. Please read below which is the major gimmick used by SIXT --------------- Prepaid Reservation Policies - Pay now By booking a prepaid rate, the payment will be charged before the start of rental with the estimated total amount of the rental (rental charge plus any other agreed charges and taxes for the full agreed rental period). The driver and confirmed method of payment shall be finalized at the time of reservation and cannot be changed.The confirmed method of payment has to be valid and available for presentation at the time of pick up and is subject to the conditions of payment above. All extra costs that occur during the car rental will be charged to this payment method. A refund shall not be issued for non-collection, vehicle being collected late or returned early. A prepaid booking can be changed up to one hour before the start of the rental (depending on availability). An alteration fee of $28 plus tax applies. Any payment already made towards the rental will not be refunded; nor shall any differential amount be refunded if this alteration leads to a lesser rental cost. Any changes made to a prepaid reservation may impact the rental rate. A prepaid booking can be cancelled before the start of the rental. In the event of a cancellation, any refund of the payment made towards the rental is subject to a cancellation fee. For reservations with a rental period lasting no more than three days, the total prepaid amount is non-refundable. For reservations with a rental period lasting more than three days: The first three days are non-refundable, the remaining days will be refunded. -------- I decided to prepay my rental to make sure I would have a car for my April 21, 2018 trip as i was bringing friends with me and wanted everything to go smoothly. Unfortunately I did not read above as I did not think cancelling would cost me $165 (3 days of rental). It is sad that a rental company would conduct business in this manner. Another live and learn lesson that cost money. READ everything !!!! More
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