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  • Frauds
     
    Avis car rental at Boston Logan airport are frauds! You prepay for a car and decline all insurance at reservation to make a quick simple pick up. What they do is have you sign a paper with small... Avis car rental at Boston Logan airport are frauds! You prepay for a car and decline all insurance at reservation to make a quick simple pick up. What they do is have you sign a paper with small print you can't see and do not inform you about insurance. Then they charge you more for the insurance then the actual car! Oh and they do not tell you your card will be charged for to tolls two weeks later. Car cost 89. Insurance 109, tolls 16. What a scam! They will not removed the charges the had you unknowing sign for either. Customer service is completely horrible. Never use this company again unless you want hidden charges! More
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  • They closed the counter before I could pickup the car! Bad service, at least they could have called me! Very rude on the phone! Never again!
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  • Office closed without any information. Car could not be picked up. Bad and rude answer, when I called their office. They said, I should contact Cartrawler, the bookings portal. No one had the... Office closed without any information. Car could not be picked up. Bad and rude answer, when I called their office. They said, I should contact Cartrawler, the bookings portal. No one had the idea, to call my phone, before they closed their office. No refund of the money! Never again, bad service, bad communication! Stay away from these jerks! At least I was not ripped of for damages or fueling. More
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  • Thrifty Aqaba is the best car rental company I have ever tried. We rented an automatic car for good price and we got great brand-new Chevrolet Trax with only 2000 km driven. However,... Thrifty Aqaba is the best car rental company I have ever tried. We rented an automatic car for good price and we got great brand-new Chevrolet Trax with only 2000 km driven. However, unfortunately, we had a car accident, all people all right but the car was significantly damaged. We were really shocked and upset but thanks to amazing support from Thrifty we managed to solve everything. The owner, kindest Mr Nabil, came for us to the hospital to check we are all right, he helped us with translations and then he drove us to the center. Everybody in the office was interested if we are in good health, nobody cared about the car. The police wanted us to come personally for the luggage left in the car some 150 km away but Nabil persuaded them to give it to Thrifty employee who then brought it to us. The next day, we needed to go to the hospital again to settle the bills, to police, to another office and Nabil drove us everywhere always waiting with us, translating.. We had the car insurance so we did not pay any damage, we only had to cover police fine and tow (since the accident happened in a different region). Thanks to Nabil we could settle everything as fast as possible and still have time to enjoy wonderful Jordan. I have never met so helpful and nice people as in this country. They changed a horrible experience into warm memory. More
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  • please rent from another company.. I made a reservation with two month notice for a vehicle at this location and conformed my reservation via email and by phone 24 hours prior to my arrival on... please rent from another company.. I made a reservation with two month notice for a vehicle at this location and conformed my reservation via email and by phone 24 hours prior to my arrival on 12/12/17 and received a conformation number that it was set.. once i arrived at the airport I was told the hertz employee (Luis Rene ID 15916) that they didn't have a vehicle for me. the employee then told me to hold on and spoke to an employee from Budget & stated that he had the vehicle available for the same amount that I paid, & that I needed to give them $70.00.. I informed the employee that I conformed the rental prior to my arrival. his response was that he didn't care and the vehicle was not available. I asked for a supervisor and he stated no one was available and then I asked him to call the 800 number and he told his phone was not working.. this was by far the worst customer service.. I'm a frequent traveler and I rent a vehicle to get around this time i need to pay a cab in order to get to my destination because of this irresponsible company I was late to my prior commitments.. so if you have to be somewhere or you don't your vacation to get ruin please don't rent vehicle from Hertz in Punta cana.. I have called Hertz and I'm still waiting on their response.. More
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  • Dear Goldcar, i am not happy at all with the service. You made a mistake and deducted 1100 euro’s from my account while iT should have been a reservation. Now i dont have money to celebrate my... Dear Goldcar, i am not happy at all with the service. You made a mistake and deducted 1100 euro’s from my account while iT should have been a reservation. Now i dont have money to celebrate my holiday. Nobody wants to help. Office in Lanzarote was very rude. More
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  • El pasado 6 de Diciembre, vale con mi hijo adolescente con necesidades especiales desde Caracas, Venezuela, a Miami - Florida, habiendo realizado una reserva con mucho tiempo de anticipación con... El pasado 6 de Diciembre, vale con mi hijo adolescente con necesidades especiales desde Caracas, Venezuela, a Miami - Florida, habiendo realizado una reserva con mucho tiempo de anticipación con arguscarhire y la Empresa Green Motion, por un monto de US$ 395,oo Al llegar a la oficina de Green Motion, tuve la desagradable sorpresa que NO ACEPTARON mi Tarjeta de Debito con respaldo de un Banco Americano (Chase o Commercebank). Al preguntar, si podía cancelar la reserva, me dijeron que ya había prescrito el tiempo para hacerlo y perdía todo el dinero debidamente cancelado a arguscarhire, pregunté si podía comunicarme con un familiar residente en Miami para que colocara su Tarjeta de Crédito, me dijeron que el procedimiento era ilegal y que debían cambiar el contrato y al preguntar, si podía alquilarlo y luego devolverlo me dijeron que entonces perdería el monto total cancelado que fueron los 395$ cancelados con anticipación, más los más de $700 solares que debí cancelar, pues para eso si fue aceptada mi tarjeta de débito americana. Esta NO es la primera vez que reservo con arguscarhire en cualquier parte a la que viaje, y NUNCA he tenido este inconveniente con ninguna de las otras operadoras de alquiler de vehículos. Siempre se ha aceptado mis tarjetas de débito americanas sin ninguna clase de problemas, aunque lo estipule el contrato de las tantas otras oficinas de alquiler de vehiculos. Como venezolana y estando con Venezuela con un estricto control de cambio, no poseemos tarjetas de crédito para respaldar transacciones en dólares. Al viajar con mi hijo con autista, no puedo hacer cambios de última hora, por lo que me vi en la necesidad de gastar los más de 700$ adicionales a la tarifa original, que valga la pena aclarar que con esos casi 1200 $ hubiera podido adquirir un vehículo usado en muy buenas condiciones y hubiera podido estar tranquila en mi viaje. Esos $710,65 adicionales suponen en mi País, absolutamente devaluado 78.882.150 Bsf, con los que hubiera podido vivir fácilmente y con comodidad 8 meses en Venezuela.VIA GOOGLE TRANSLATE:Last December 6th, it is valid with my teenage son with special needs from Caracas, Venezuela, to Miami - Florida, having made a long time reservation with arguscarhire and the Green Motion Company, in the amount of US $ 395, oo Upon arriving at the office of Green Motion, I had the unpleasant surprise that they did NOT ACCEPT my Debit Card with the support of an American Bank (Chase or Commercebank). When I asked if I could cancel the reservation, they told me that I had already prescribed the time to do it and I lost all the money duly paid to Arguscarhire, asked if I could contact a relative resident in Miami to place his Credit Card, they told me that the procedure was illegal and they had to change the contract and when asking, if I could rent it and then return it, they told me that then I would lose the total amount canceled, which was the 395 $ canceled in advance, plus the more than $ 700 that I had to cancel, because that's if my American debit card was accepted. This is NOT the first time I book with Arguscarhire anywhere I travel, and I have NEVER had this problem with any of the other car rental operators. I have always accepted my American debit cards without any kind of problems, although the contract of the many other car rental offices stipulates it. As a Venezuelan and being with Venezuela with a strict exchange control, we do not have credit cards to support transactions in dollars. When traveling with my child with autism, I can not make last-minute changes, so I saw the need to spend more than $ 700 in addition to the original rate, which is worth mentioning that with those $ 1200 could have been Acquire a used vehicle in very good condition and could have been quiet on my trip. That additional $ 710.65 in my country, absolutely devalued 78,882,150 Bsf, with which I could have lived easily and comfortably 8 months in Venezuela. More
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  • Disappointed. I just PCS’d in from England and I don’t usually write reviews but wanted to warn others to ensure they read every bit of the rental agreement before signing for a car at budget.... Disappointed. I just PCS’d in from England and I don’t usually write reviews but wanted to warn others to ensure they read every bit of the rental agreement before signing for a car at budget. While in England I reserved a truck online for 10 days at $312 for me my family and all our luggage. When I arrived I was offered an upgrade to a spacious denali because they had one ready at a cost of 40 additional dollars for a TOTAL of $352 for 10 days. We were given this number and told multiple times that the TOTAL was $352. After turning it in today I find we were charged $40 additional a day for a total of $400 for 10 days which equals $860.39 nearly 3 times the amount I wanted to pay for a rental. At no point did this number come up nor did an additional $400 come up. She simply said the total for the 10 day rental would be $352 she pointed on the lines to sign and we signed unaware we were about to pay for a very hefty rental agreement. Looking at the contract you would usually sign next to those areas but it seems they were put in digitally and only say (agreed). After receiving this bill I immediately called customer service to no avail. They told me to call Tampa international to speak to them directly but having called again they did not answer and I was referred to another budget representative who told me to just keep trying that number. Please if you are coming in from another base do not just sign based upon any oral agreement no matter what was spoken to you. Read and ask them to show you on your agreement your estimated total charges on top of the total amount and what you will absolutely pay at the end of your rental. More
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  • Overall we were content with the Budget rental car, that was during the rental period. However, after about 6 weeks we noticed an unknown charge by Budget rental car on our credit card of 42 Euro!... Overall we were content with the Budget rental car, that was during the rental period. However, after about 6 weeks we noticed an unknown charge by Budget rental car on our credit card of 42 Euro! No description, just the amount. Opening my Budget account I found out it was "administration cost". I assume that is related to a fine which I immediately paid for. How does Budget justify a charge of 42 Euro? I asked clarification by email: no response. Sent 2 reminders: no response. More
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