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  • Beware of the exorbitant charges even for very minor damages like a few fine scratches on the paint work. Assessment fee 140 ZAR. Claim Admin Fee 879 ZAR. Damage 3066 ZAR. Everything other thing... Beware of the exorbitant charges even for very minor damages like a few fine scratches on the paint work. Assessment fee 140 ZAR. Claim Admin Fee 879 ZAR. Damage 3066 ZAR. Everything other thing comes with admin charges. They quote you a additonal driver charge. And on top of that, there is a admin fee for additional driver. The repair to the damages would have only cost about USD50 in my home country where cost of living is much higher than South Africa. More
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  • I rented a car the first day I arrive to Santiago. I came back to switch the car to an SUV the two days later because the car was too small. I left one of my suitcase in the trunk and when i... I rented a car the first day I arrive to Santiago. I came back to switch the car to an SUV the two days later because the car was too small. I left one of my suitcase in the trunk and when i called and asked for it. I was told I never left a suitcase in the trunk. More
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  • They charged us 570 euros insurance on a 288 euro car rental. They never even asked us if we wanted that extra insurance. We learned about the charge on our credit card statement. The gas tank was... They charged us 570 euros insurance on a 288 euro car rental. They never even asked us if we wanted that extra insurance. We learned about the charge on our credit card statement. The gas tank was completely empty when we picked up the car and we had to return and ask them to fill up. They claimed that there was a small dent on the hood when we returned the car and wanted to charge us for that. Please avoid this Avis location at the Nikola Tesla airport in Belgrade, Serbia. They have a scheme in place where they prey on tourists and pull these scams with insurance, dent charges and fuel tricks. If you already booked and can't cancel, read the fine print before you sign anything and take pictures of your car rental from every angle before you take possession. More
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  • i Rented a car from Avis trough Auto Europe, pre paid with insurance, was late for flight signed the papers and went home, a month later i see a deduction on my creditcard for the same amount as... i Rented a car from Avis trough Auto Europe, pre paid with insurance, was late for flight signed the papers and went home, a month later i see a deduction on my creditcard for the same amount as the carrental, contacted Auto Europe and got turned down with the explenation "your singed the contract". Yes i did, but i was never asked, informed about the insurance or the extra charge, judging from other comments this seens to be they way they do business. DO NOT RECOMMEND AVIS OR AUTO EUROPE THEY WILL STEAL YOUR MONEY! More
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  • This review is not just for one location. It is about the Shlomo Sixt company all together. I visit Israel quite often with my family. We rent a car every time. This year, 2017 we used Shlomo... This review is not just for one location. It is about the Shlomo Sixt company all together. I visit Israel quite often with my family. We rent a car every time. This year, 2017 we used Shlomo Sixt, because they were the cheapest. And the cheapest they were. The car we were given was very dirty. We asked for a replacement, they didn't have any except once are smaller in size. We had to take the dirty and all badly scratched up one. They did not accept our credit card warranty coverage and forced us to purchase the Israeli mandatory insurance. While using the car, we noticed that it was very poorly maintained. The battery died at one point and we got stranded in the desert heat for an hour. When we called the Sixt for help, they said the help will be in between 1 and 3 hours. In about an hour we got a jump-start from a driving by person. Right after that we got a call back from the Sixt to arrange the service we no longer needed. We returned the car at a very same day. During our possession of the car, somebody hit it to the rear bumper while it was parked over night, and made a dent on the corner of the plastic. I could have it fixed for between $50 and $200.00 depending on the quality of the repair. I figured I would rather pay it to the rental place then wasting my vacation time on it. Shlomo Sixt charged me full deductible of $438.00. I'm sure they are going to fix it for $50.00 and give this P.O.S. to another "looser" like me. Other rental companies wouldn't even say anything about damage like this. Stay away from Shlomo Sixt. May be other companies charge a little more money, but at the end you will save rather then loose with Shlomo. More
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  • REPAIR SHOPS BEWARE OF SIXT CAR RENTAL! They came into Magic Auto and had us do over 32 oil changes over a 2 week course and refuse to pay for them! We have reduced the prices, they lied and tried... REPAIR SHOPS BEWARE OF SIXT CAR RENTAL! They came into Magic Auto and had us do over 32 oil changes over a 2 week course and refuse to pay for them! We have reduced the prices, they lied and tried to say they had a tax exemption license so we can take off taxes, we've had multiple conferences with the district manager Kevin Lambert and the manager Andre and they will not pay there bill! I know they are using multiple other repair shops, but am not aware of the way things are going with the others. DO NOT TRUST THEM! More
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  • My relatives rented a car from Goldcar MALTA over the last week, 14-19 of September. They was pushed to buy their super relax cover insurance, which I did. Later on the third day, my father... My relatives rented a car from Goldcar MALTA over the last week, 14-19 of September. They was pushed to buy their super relax cover insurance, which I did. Later on the third day, my father noticed a dent that could only be seen if viewed from a distance, as it was in the lower bodywork. He called them immediately and informed them (16.09 9.49), as per their instructions for the super relax cover, and was told to “not worry about it”. Upon returning the car the parking attendant, Mevrui, agreed that it was old damage caused by the previous renter, but still charged me 1150 euros as a “procedure”. He claimed that we would receive it back “from the insurance company”. He made no mention of my super relax cover, nor of the claiming procedure. My parents left the country shortly that morning. During the afternoon, I went to speak with the attendant, who claimed that we would be able to claim it back online, even though our insurance was with goldCar. The rental office personnel gave me blank stares, while the head office simply told me that they would look into it. Following our departure from Malta, we have been in constant contact with the Malta Office. We have got them to admit that we had super relax cover insurance, However, they are still refusing to return the deposit, on the technicality that I did not get a police report, despite him calling them and confirming that it wasn’t necessary after spotting the damage. I’m extremely distressed about this situation and in case I cannot reclaim the charged amount as promised by GoldCar, I will pursue action with the European Consumer Protection Agency. More
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  • I went to Iceland with my family for a quick 5 day vacation for Labor Day weekend this summer. After getting picked up at the airport and being ferried 30 minutes away to the Green Motion Car Hire... I went to Iceland with my family for a quick 5 day vacation for Labor Day weekend this summer. After getting picked up at the airport and being ferried 30 minutes away to the Green Motion Car Hire garage and waiting another 30 minutes to get called to pick up my car, I chose not to get the absurd ~$2300 "premium insurance" because I've always been a careful driver, and my credit card covers it. However, after getting my keys, I was shown my car which was outside in the pouring rain, and no Green Motion employee came to inspect the car with me! And even though I took pictures, it was quite difficult to do any type of proper inspection in the pouring rain...this will be important later. In addition, as soon as I pulled out to pick up the rest of my family which I had left at the airport, I found that they had given me a car with virtually no gas, with only enough room for 20K mileage. Unfortunately, when I went to three various gas stations to refill, but none of them would take any of my chip and non chip credit cards, and there was no one to help me, so I had to waste another hour of fruitless efforts and driving back to Green Motion to demand they fill up the gas tank for me. Thankfully my vacation itself was quite lovely - Iceland is beautiful! However, upon returning my car to Green Motion, even though I took quite a comprehensive set of photos of the car's initial damages, Green Motion charged me for a tiny damage to the paint that wasn't even 1/3 the size of a standard American penny. Unfortunately my photos that I took of the front end of the cover didn't cover that one section, and so I couldn't prove that it wasn't me. They then tried to charge me for another similar nick, but thankfully I did have a photo for that damage, and they had no choice but to let it go. They then charged me the full ~$2300 insurance policy until they could get the damage assessed by a local garage. Recently the full bill has come out to be $1300 for the small nick, which is absolutely ABSURD, especially seeing as how I've talked to multiple car garages who said they would all quote damages at ~$200-$300. I will now be contesting this claim with my credit card insurance providers to get my due justice, but BUYER BEWARE - Green Motion will do everything they can to squeeze every single bit of money out of you that I can. Sadly it wasn't until after I had this experience that I did my research and realized this is a common problem with Green Motion all around the world, but particularly their outpost in Iceland. Check Trip Advisor if you don't believe me... More
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