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  • Mac's Truck Rental provides top class truck hire, lease and rental services in the UK. We are from one of the leading companies provide truck sale and truck leasing services as per your requirement. Contact us today for more details!

     https://macstruckrental.co.uk/
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  • Car was in good condition when I picked it up. No complaints there, and centre city location is great (not in the best part of town, but central nonetheless). I didn't buy the SCDW and I bumped... Car was in good condition when I picked it up. No complaints there, and centre city location is great (not in the best part of town, but central nonetheless). I didn't buy the SCDW and I bumped into a car when parking. There was no perceivable damage, but nonetheless I reported it. Staff were too busy to access the car when I handed it back in, and later found out I had been charge €600 for a repair I can guarantee they didn't carry out. I suspect it is a policy to squeeze yet more money from the clients. More
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  • I reserved the car directly on Hertz website and received an email confirmation. When I arrived at the Hertz rental In Naxos I was informed that they do not have a car for me. Neither the type... I reserved the car directly on Hertz website and received an email confirmation. When I arrived at the Hertz rental In Naxos I was informed that they do not have a car for me. Neither the type that I reserved or any other type of car. The counter agent refused to discuss any other options, he simply said they do not have a car for me and told me to fetch a taxi. More
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  • Being off airport, they know they can stick you with extra charges as you are unlikely to want to go back to the airport and use another car rental company. I had my reservation cancelled because... Being off airport, they know they can stick you with extra charges as you are unlikely to want to go back to the airport and use another car rental company. I had my reservation cancelled because I was four hours late picking up the car, even though my unrefundable deposit more than covered the first day's rental. Either I could waste another hour getting back to the airport, or I could pay three times as much as my original reservation. I asked why picking a car up late was a problem for them and they claimed that someone else had taken "my" car (unlikely, since you wouldn't go all the way there unless you had a booking) so I had to pay for an upgrade. Of course, they claimed there were no other cheap cars in the lot (out of the 40+ there) so I had to take an expensive one. More
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  • Terrible customer service and rude counter staff at the Cape Town airport location. I was given incorrect information from the counter staff and was subsequently over charged for bringing the car... Terrible customer service and rude counter staff at the Cape Town airport location. I was given incorrect information from the counter staff and was subsequently over charged for bringing the car back at the agreed upon time, which they are now claiming was ten minutes too late. Staff member also tried to get me to sign off on the vehicle's condition before physically seeing said vehicle, claiming a walk around had already been completed. I refused and did the walk around myself - found numerous large scratches across the whole left side, a rock chip in the window, and a dent. This damage was overlooked and I could have been charged for it unfairly. I do not trust these employees and this company and will never rent from them again. Think twice before choosing First for your car rental needs. They are not worth the trouble. More
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  • Returned my rental car with 3/4 tank of gas and was charged $75.00 for fill-up, absolutely criminal. Once I returned home I was charged another $15.10 for a toll that was aware of, not a big... Returned my rental car with 3/4 tank of gas and was charged $75.00 for fill-up, absolutely criminal. Once I returned home I was charged another $15.10 for a toll that was aware of, not a big deal. I was charged another $75.00 for administration fee. I WILL NEVER USE DOLLAR RENTAL CAR SERVICE AGAIN AND I WILL TELL EVERYONE I KNOW ABOUT THEIR OUTRAGOUS ADD-ON PRICES. BEWARE, ABSOLUTLY THE WORST RENTAL CAR EXPERIENCE I'VE EVER EXPERIENCED BY FAR!!!!!!!!!!! More
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  • Hired a car from Avis at Split Airport a week ago and when asked if I wanted Collision Waiver Damage and Personal Accident Insurance I said no thank you. But the Avis employee ignored me and added it to my Rental Agreement. My advice to everyone is to stay well clear of Avis at Split Airport, they are a bunch of crooks. This is something that it seems they have done to quite a few people though. Absolute cocks !!!
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  • I recently booked a rental car from Budget Car Rental as part of package deal from American Airlines. We were scheduled to pick the car up on 5/16/2018 at 10:00 PM however our flight was delayed... I recently booked a rental car from Budget Car Rental as part of package deal from American Airlines. We were scheduled to pick the car up on 5/16/2018 at 10:00 PM however our flight was delayed and didn't land until 2:00 AM on 5/17/2018. By this time the Budget desk at the airport was closed, so we returned later that morning at 11:00 AM. The front desk was unattended for 30 minutes, until the attendant, Chad, returned to assist us. We were given a Nissan Tiida and were on our way. The next day, my wife, mother and myself decided to go to Las Cuevas beach in Trinidad. It is on this trip, my first with the vehicle, that the car breaks went out on us on our decent down the mountain side. By the grace of God, we did not die that day, as I was able to maneuver the car to the roadside safely. We immediately tried to call the Budget desk, but again were unsuccessful for at least 20 minutes. When we eventually did get onto someone, they said they would call us back in 5 minutes to resolve the issue. We waited 15 minutes and then called back. This time the attendant said they had dispatched someone to get us, however, when we tried to post follow up questions, we were told that they were attending to a customer and would have to wait. The attendant then informed us that an upgrade car, a "newer model" Toyota Yaris was sent for us. Two hours later, someone arrived in another Nissan Tiida. The person introduced themselves as Sunil, and after inspecting our vehicle, confirmed that it would be unsafe to drive any further. I informed Sunil that we were told a Toyota Yaris had been offered, however, Sunil informed us that there were issues with that vehicle. I asked Sunil if he could be certain the car he came in had no brake issues, however he said he could not, but it got them there safely, even though he informed us that the replacement car did have issues. Specifically, the front right tire had a flap stuck under it, which was constantly rubbing against the tire. Additionally, we noticed that once the air conditioning was turned on, the car began to shake and rattle. We reluctantly took the replacement car and drove back to the airport. There, we asked Chad to speak to the manager. Chad informed us, after 30 minutes of phone calls, that the manager was inaccessible now and we could return the next morning, where our issues would be addressed. The next morning, 5/19/2018, at 9 AM we arrived at the Budget desk, where, again we had to wait 30 minutes at the unattended desk before being seen. At that time, a different attendant, Jonathan, approached us. We asked Jonathan if he had been informed about our issue, to which he indicated he had no idea what we were talking about. We then relayed the story to him and asked to speak to the manager. Jonathan made a phone call and put Sunil on the line. I asked him if he was the manager, to which he said no, just an office clerk. I asked Sunil if he could get the manager on the line, and he said he would try. We never got to speak to the manager that day. After an hour of back and forth, we asked Jonathan for a refund, to which he declined saying they could not reverse the charges on the card and had no cash on hand. Not only that, but, we would have to wait until Monday, for them to write a letter to the bank requesting a refund. So now, not only did we have a defective replacement vehicle, but we also could not get a refund until days away. Jonathan offered us the same Toyota that we were told had issues with the air conditioning, which at this point we felt we had no choice but to accept, since, the manager wouldn't address us, we couldn't get a refund, and we did not trust the Nissan Tiida that we were given. Given the fact that we were only in the country for 6 days and spent almost 3 of those days trying to address a situation where we almost died, and in the end still did not have our grievances fully addressed, this must be the worst incident of negligence, poor customer service, and blatant disrespect I and my family have ever experienced. The management of Budget Car Rental need to take a serious look at the Piarco, Trinidad franchise, as the current owner "Sue's Auto Rental", is going to get someone killed in one of your vehicles at this rate. More
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  • We waited in three lines nearly two hours for our reserved car at Dublin Airport. We had to be shuttled from the airport to the rental site and there were many more people waiting for the shuttle... We waited in three lines nearly two hours for our reserved car at Dublin Airport. We had to be shuttled from the airport to the rental site and there were many more people waiting for the shuttle than they could transport. The car was dirty. They did not five instructions or provide an owners manualfor idiosyncratic functions of this particular car. Never again here. More
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  • Vehicle was fine and in New condition
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