Recent Updates

Pinned Items
Recent Activities
  • BEWARE. When they ask you to opt out of their "programs," they conveniently forget to mention that by declining, they'll stick you with a $25 service charge every time you drive on an unmanned... BEWARE. When they ask you to opt out of their "programs," they conveniently forget to mention that by declining, they'll stick you with a $25 service charge every time you drive on an unmanned toll road. Read your rental agreement carefully and don't get scammed like I did. I spent hours going back and forth between Advantage customer service and the Highway Toll Agency and neither was able to explain to me how I could sort out these charges. I finally got a hold of Voice of the Customer, who were more helpful but no less rude. Stay far away from Advantage. Pay a little more to go with a company who won't try to swindle you. More
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • Although the vehicle was in good shape with low mileage, and the location was convenient, our experience was quite negative at the Naples Harbor location. We had to wait over 1 and a half hours to... Although the vehicle was in good shape with low mileage, and the location was convenient, our experience was quite negative at the Naples Harbor location. We had to wait over 1 and a half hours to pick up our car. We had a reservation for noon, arrived at 11:45 and did not leave until after 13:30. When I asked for an update from staff and mentioned this, the manager rudely replied that he had to wait as well, since the location closes at 13:00. What rental car location closes at 13:00 in peak season on a Saturday? Overall very frustrated, and would not recommend. Just take a train. More
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • AUTOEUROPE.COM SOLD VOUCHER WHICH THRIFTY CAR RENTAL DID NOT HONOR. AN ADDITIONAL 80.00 US WAS REQUIRED OTHERWISE WE COULD NOT TAKE CAR. REP DID NOT ALLOW US TO CALL AUTOEUROPE. AUTOEUROPE AND... AUTOEUROPE.COM SOLD VOUCHER WHICH THRIFTY CAR RENTAL DID NOT HONOR. AN ADDITIONAL 80.00 US WAS REQUIRED OTHERWISE WE COULD NOT TAKE CAR. REP DID NOT ALLOW US TO CALL AUTOEUROPE. AUTOEUROPE AND THRIFTY ARE FRAUDULENT. BEWARE More
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • The car was fine, the service was slow. My real complaint is that I was told they would need to put a $500 hold against my credit card in case I returned the car damaged. Okay, that was fine, no... The car was fine, the service was slow. My real complaint is that I was told they would need to put a $500 hold against my credit card in case I returned the car damaged. Okay, that was fine, no problem. Instead they put a $500 sale against my credit card. I returned the car on time, 7/18, in perfect condition, with more gas than it had when I got it. I checked my credit card statement 6 days later, and the charge was still there. I called Green Motion and they told me it might take 10 days for the reversal. So I checked my card again today, and the charge was still there. I called Green Motion today, 8/8 and they insisted it was a hold, not a sale, that they reversed the hold on 7/18, and even gave me an authorization code they claimed they used. I called my credit card company, they affirmed that it was a sale and not a hold, they never received any sort of reversal, and the whole thing is going in as a dispute. Perhaps Green Motion hoped I would be too lazy to follow up on this, I don't know. But watch your credit card statement after dealing with them. More
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  •   Charlie04 commented on this post about 1 week ago
    Do not use Firefly! Be very careful renting a car from Firefly in Murcia Airport. Upon arrival they are not very nice and try very hard to scare you into taking out insurance you don't need, at a... Do not use Firefly! Be very careful renting a car from Firefly in Murcia Airport. Upon arrival they are not very nice and try very hard to scare you into taking out insurance you don't need, at a stupid daily rate, then upon arrival they will try every trick in the book to charge you more. We returned home after a week in Murcia, returned the car with a full tank of fuel and no damage.......4 days later they took 15,00 Euros out of my account and said I hadn't returned it with a full tank lol. The Firefly guy in the car park even checked it upon return and said all was ok!!!! I even went to the hire desk and showed the lady the form and she said, ok no problems. This is a legal scam as once you arrive at the desk to collect you car, they need a credit card as do all hire company's now. They've learnt how to legally take money from you after your holiday. Then once you leave the country to come home......they can still debit your credit card. We were not given any notice, it was only when I checked my online banking a week later we found out. Emailed holiday autos....useless. Took 3 weeks to get the answer, we cant do anything! Absolute scam. If they are doing this to 10 customers a day, times by say 30 days a month......that's good business lol. Legal scam. We had no choice but to just live with the scam and move on. I know it was only 15.00 Euros, but what if it had been 150.00 Euros? In future we will report our credit card as stolen to the bank the minute we touch down to prevent scams like this from effecting us again. Be very careful. Do not use Firefly. The car was nice though lol lovely. More
    • Charlie04
      Just had the same experience with firefly at faro airport absolute rip off. Sitting in Portugal on family holiday with no money as they took £1500 outJust had the same experience with firefly at faro airport absolute rip off. Sitting in Portugal on family holiday with no money as they took £1500 out of our account without our knowledge   More ...
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • Do not use firefly car rentals Faro
    We have just been ripped off by this company. We booked our car through easy car and paid our insurance through them. When we got to Firefly Faro Airport we were told that our insurance was not sufficient in Portugal and we would have to pay an additional £130 which we did under sufference. When we went to do the food shopping for the holidays our debit card was declined. We checked our account and firefly had taken out £1564.00 as an additional deposit which we knew nothing about. For the last 4 days we have been trying to get this money back but they keep telling us it's done but it never is. Spoilt our holiday will never book through them again avoid at any cost.
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • Do not use Firefly! Be very careful renting a car from Firefly in Murcia Airport. Upon arrival they are not very nice and try very hard to scare you into taking out insurance you don't need, at a... Do not use Firefly! Be very careful renting a car from Firefly in Murcia Airport. Upon arrival they are not very nice and try very hard to scare you into taking out insurance you don't need, at a stupid daily rate, then upon arrival they will try every trick in the book to charge you more. We returned home after a week in Murcia, returned the car with a full tank of fuel and no damage.......4 days later they took 15,00 Euros out of my account and said I hadn't returned it with a full tank lol. The Firefly guy in the car park even checked it upon return and said all was ok!!!! I even went to the hire desk and showed the lady the form and she said, ok no problems. This is a legal scam as once you arrive at the desk to collect you car, they need a credit card as do all hire company's now. They've learnt how to legally take money from you after your holiday. Then once you leave the country to come home......they can still debit your credit card. We were not given any notice, it was only when I checked my online banking a week later we found out. Emailed holiday autos....useless. Took 3 weeks to get the answer, we cant do anything! Absolute scam. If they are doing this to 10 customers a day, times by say 30 days a month......that's good business lol. Legal scam. We had no choice but to just live with the scam and move on. I know it was only 15.00 Euros, but what if it had been 150.00 Euros? In future we will report our credit card as stolen to the bank the minute we touch down to prevent scams like this from effecting us again. Be very careful. Do not use Firefly. The car was nice though lol lovely. More
    • Charlie04
      Just had the same experience with firefly at faro airport absolute rip off. Sitting in Portugal on family holiday with no money as they took £1500 outJust had the same experience with firefly at faro airport absolute rip off. Sitting in Portugal on family holiday with no money as they took £1500 out of our account without our knowledge   More ...
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • Buyer beware(Rentor beware) The company "Green Motion" (Orlando, Florida) is nothing more than a low class shady scam of a business. I would have been more enthusiastic about rating this company... Buyer beware(Rentor beware) The company "Green Motion" (Orlando, Florida) is nothing more than a low class shady scam of a business. I would have been more enthusiastic about rating this company if I were able to rate it at less than 1 star. People renting from this company are lured in by the cheap price, and they get what they pay for...cheap. The ONLY thing this company had going for them was the people. I would rate 5 stars for the employees working there and take away 10 stars for the management of the business. Upon arriving at the airport, the place advertised with a shuttle service, on a 15 minute rotation to the airport... the drivers were not bad, and the wait time was ok. The location was unclear, there was no established pick up location, only a "general look for our shuttle" area. We arrived at the "OFF Airport" site (@10 minutes away) we were greeted by a friendly staff. During the inspection of the vehicle however, we found over 23 deficiencies (with photo proof) to include scraps, dents, a cigarette smell, and human fluids (I have UV & Blacklight photos as proof). We were also told, as an afterthought that our card would have a $500 "Hold charge" placed on it (on day 2 I called my bank and had it removed) Once we got to our destination we found that the registration had expired the month prior. When we returned the car, the excuse was "we lease and rent out over 500 vehicle, sometimes they slip thru the cracks". The company made no attempt to compensate us and I had to threaten to take the vehicle off property and allow a local sheriff to impound the vehicle before they would call a manager (of which NONE were on shift or on location / @ 10:30pm) before they stated they would email me a $100 refund. As of the time of this printing, no email has been received, no call or other attempts have been made by the company to make good on their word. My advice- rent from a drug dealer More
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • Crap
     
    Min dårligste leiebil på mange mange år. Leide en C-klasse/Golf for en komfortabel reise på Island men fikk en Fiat 500L. Den var elendig lydisolert så veiatøyen på islandske veier var enorm og... Min dårligste leiebil på mange mange år. Leide en C-klasse/Golf for en komfortabel reise på Island men fikk en Fiat 500L. Den var elendig lydisolert så veiatøyen på islandske veier var enorm og vindsuset fra vinduene var også plagsomt. I den kraftige vinden på Island var den veldig ustabil. De hevdet da jeg hentet bilen at denne var større og bedre enn Golf. Det er rett og slett tullprat. Finner andre selskap neste gang. Da jeg gav beskjed om tingene over da jeg leverte bilen ristet den ansatte på hodet som om jeg ikke hadde peiling. Uproft!VIA GOOGLE TRANSLATE:My worst rental car for many many years. Leased a C-Class / Golf for a comfortable trip in Iceland but got a Fiat 500L. It was lousy soundproof so the roadside on Icelandic roads was huge and the windowsill from the windows was also troublesome. In the strong wind in Iceland, it was very unstable. They claimed when I picked up the car that this was bigger and better than Golf. It's simply a chat. Finds another company next time. When I told about things when I delivered the car, the staff shook my head as if I had no idea. Uproft! More
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
  • I rented a car from Sixt at Faro airport. The car was booked through Rentalcars.com and was booked with full insurance. Upon arriving at the desk the lady took my booking confirmation and asked... I rented a car from Sixt at Faro airport. The car was booked through Rentalcars.com and was booked with full insurance. Upon arriving at the desk the lady took my booking confirmation and asked me if I would like to take out insurance on the car. I told her that the car already was fully insured after which she told me that my car only had basic insurance (which only covered damage to a 3rd party vehicle). I asked her if she was sure as I had definitely paid for full insurance (and was stated on my booking confirmation) and she said yes I only had basic insurance. She then informed me that the additional insurance cost would be 21 Euros. Believing I did not have full insurance (and being in a rush) I said that this was fine (price seemed very reasonable) and that she could charge the 21 Euros. Long story short, the 21 Euros was the CHARGE PER DAY (which she completely failed to tell me when she sold me the insurance) and upon returning home after the holiday and checking my booking with Rentalcars.com I confirmed that my car from the very beginning DID in fact have full insurance. I feel completely cheated by SIXT as it was so blatant that I did have insurance (stated in bold capital letters on my confirmation) and yet the lady convinced me that my insurance was not adequate. Therefore for the whole duration of my trip I was DOUBLE INSURED FOR EXACTLY the same thing. She even sold me road side assistance (that she also didn't tell me was a per day charge) which I also already had under my Rentalcars.com booking. SIXT clearly took advantage of me by lying about how my cover with Rentalcars.com was inadequate and got me to pay for their insurance. I have written a complaint to them and have not had a response for 3 weeks now. I WOULD NOT RECOMMEND USING SIXT! More
    Post is under moderation
    Stream item published successfully. Item will now be visible on your stream.
Activities are currently restricted to members only.

Log in to see what's going on.
Unable to load tooltip content.