Budget Car Rental - La Serena La Florida Airport - LSC - Chile
Unverified Renter Reviews
Terrible car experience
Do not rent from Budget. My husband and I had the worst experience possible with their customer service. We reserved an automatic car months in advance. They emailed us two days before we arrived saying they did not have any automatic cars available. And then when we asked for details, they said they will try to have one by the time we get there. They didn't. Then the person at the booth told us (and his manager by phone) told us to come back the next day and gave us a manual car for the day. We went back the next morning. No one was there. We waited for an hour. They came back and said they didn't have a car. They also made us pay for parking, that we wouldn't have paid if they had been there in the first place. It's amazing they're still in business. Oh, of course, they ruined our vacation and never reimbursed for it.