Fox Car Rental - Toronto Lester B Pearson International Airport - YYZ - Ontario - Canada

AirportFox Car Rental - Toronto Lester B Pearson International Airport - YYZ - Ontario - Canada

 
0.0 Verified Renter Rating®
 
1.2 (1) Unverified Renter Rating

Details

Address
Toronto Lester B Pearson International Airport
600 Dixon Road
Toronto - Ontario - Canada
State
Ontario
Postcode
M9W 1J1
Country
Canada
Phone
+1 800 225 4369
Latitude
43.6879
Longitude
-79.5709
Airport Service
Off Airport - Rotating Shuttle to Rental Location
Is this a Corporate Location?
No No

Hours

Monday
08:00 - 01:00
Tuesday
08:00 - 01:00
Wednesday
08:00 - 01:00
Thursday
08:00 - 01:00
Friday
08:00 - 01:00
Saturday
07:00 - 23:00
Sunday
07:00 - 23:00

Currency/Tax/Deposit

Currency
CAD - Canadian Dollar

Vehicles/Fuel

Fuel Policy
Full to Full
Swap Start/End

Unverified Renter Reviews

1 reviews

Overall rating 
 
1.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0
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Ratings
Miles/Kilometres on Pickup
0 --> 10,000 miles/km = 5 stars 10,001 --> 20,000 = 4.5 stars 20,001 --> 30,000 = 4 stars 30,001 --> 40,000 = 3.5 stars 40,001 --> 50,000 = 3 stars 50,001 --> 60,000 = 2.5 stars 60,001 --> 70,000 = 2 stars 70,001 --> 80,000 = 1.5 stars 80,001 --> 90,000 = 1 star 90,001+ = 0.5 stars
Location Convenience
How easy was it to find and get to the location to pick up and drop off the car
Staff / Quality of Service
How were you treated? Consider knowledge, professionalism, friendliness, attitude, language skills
Vehicle Condition - Outside
Consider any damage, overall condition and cleanliness and any safety issues eg. Tyre wear
Vehicle Condition - Inside
Consider any damage, overall condition and cleanliness / odor
Comments
Service
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Overall rating 
 
1.2
Miles/Kilometres on Pickup 
 
1.0
Location Convenience 
 
2.0
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
1.0
Vehicle Condition - Inside 
 
1.0

Never rent here

I usually don't leave reviews but my experience was so horrible I felt the need to warn people. Never rent a car from this place you'll regret it. I had only rented a car one time prior to this at a different rental place and after this wished I had went back to the first one. I only rented here because it was the only place that had cars available that day and was cheaper. First off when I got there they took long to get me checked out even though I was the only one there. They gave me the keys to the car and just told me to go find it didn't point out what car it is or do an inspection of the car first. As I was leaving the employee came out and told me I couldn't leave my car in the parking lot while I was gone or it would be towed and suggested I take it to the airport parking lot. So I had to pay more money to park my car over night even though they had spaces available in their lot. The car was a very old model. Was good on gas but other than that I wasn't happy with it. When I brought it back the next day they got me checked out fast and gave me a receipt showing my $150 deposit would be refunded. A week later it still hadn't gone back into my account so I called customer service and they told me it got rejected because they were having trouble with their system processing cards with the new chip in them. The woman told me she would manually do the refund and it would be back in my account later that week. 4 days later it finally went back in. Took a week and a half for my money to go back into my account for a one day rental that's ridiculous. I will never rent from here again I'd rather drive farther and pay more than deal with this company and their horrible customer service. Oh and when you try to call you just get put on hold for a really long time no one ever answers the phone. 

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