Review Detail

Overall rating 
 
2.1
Miles/Kilometres on Pickup 
 
2.5
Location Convenience 
 
2.5
Staff / Quality of Service 
 
1.0
Vehicle Condition - Outside 
 
2.5
Vehicle Condition - Inside 
 
2.5

No clue about customer loyalty!

I have rented at this location 5 times for a rental period each of 30 days since November 2015. While at the beginning I was impressed with the service at this location and choice of vehicles I was absolutely shocked with the way the Airport Manager behaved when I asked him to match a lower rate I received from the competition for my next 30 day rental starting on April 3rd, 2016

I guess being a regular "long term rental" customer has no value at Alamo!

Service

Mentionable Staff
Airport Manager
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