Review Detail

Overall rating 
 
5.0
Miles/Kilometres on Pickup 
 
5.0
Location Convenience 
 
5.0
Staff / Quality of Service 
 
5.0
Vehicle Condition - Outside 
 
5.0
Vehicle Condition - Inside 
 
5.0

Fast, Efficient, Friendly

I wasn't planning on writing a review for Alamo until I went to Budget at Pearson and had an awful experience. Budget had hidden fee upon hidden fee. A rental there that was supposed to cost $12.50 through Hotwire cost me $175 plus gas! Not to mention it was supposed to be unlimited mileage and I got charge for time and mileage. Such a ripoff!

Anyways, now onto Alamo. I was quoted $28 through Hotwire and that exactly what I paid. I opted to get the insurance as well which was an extra $27 as well. Other than that there was not a single hidden charge. It said it was unlimited mileage and it was. I rented an economy car and they upgraded me to a midsize for no extra charge. The car was very clean and had that new car smell to it. It was very roomy and handled really well. The staff was friendly and efficient and there was no long lineups. I was in and out in about 10 minutes, maybe less. From now on whenever I need a rental car I will definitely be choosing Alamo!

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