4 Easy Steps To Avoid Car Rental Fuel Charges

The mysterious charge that appears on your credit card after you return the rental car for missing fuel is annoying and virtually impossible to dispute and have reversed. It’s your word against the car rental companies. We outline the issue with examples in this article - After Rental Fuel Charges - A Common Complaint.

Fear not though. There is a way to protect yourself.

Follow the 4 steps outlined below and rest easy in the knowledge that you have an iron clad paper trail that a car rental company can't argue with. At the bottom is a simple infographic outlining each of the steps. Save it to your phone or tablet to use as a reference next time you rent a car.

4849 Hits

Car Rental Fuel Charges - A Common Complaint

Have you ever returned your rental car and then a week or two later found a mysterious charge on your credit card from the car rental company? This is one of the most common complaints, the charges that appear after the customer returned the car and everything seemed fine.

Post rental charges can be for a number of things including:

Damage caused to the car during the rental period. Toll road usage charges. Extraordinary cleaning. Late return. Missing fuel.

Missing fuel is by far the most common charge (closely followed by damage charges) and one that is appearing more and more often. Most companies offer options when you pick up the car to pre pay for a full tank of fuel allowing you to return it empty without having to worry about filling up just before you drop off the car. In countries like Spain and Portugal some companies actually enforce this as their standard policy, often charging the full tank at a much higher price than you would pay at a petrol station, a way for them to offer low up front prices but then make up the difference when you pick up the car.

7106 Hits

Car Rental and Car Hire Fuel Policies Explained

The different fuel policies offered by car rental and car hire companies can be very confusing. In this article I will explain the various options.

The golden piece of advice here is to know exactly what your options are before you book. At the very least, know what your obligations are before you drive away to save yourself additional expense and aggravation later.

OPTION 1: Full to Full

This is by far the most common default policy used worldwide and in my opinion, it also the easiest to understand and fairest for the customer. It is very simple. When you pick up your car it is full of fuel and it is your responsibility to return it full at the end of the rental.

5554 Hits

Silvercar Compared with Avis and Hertz - 20 Big Differences

Have you heard of Silvercar? Wondered what sets them apart from traditional car rental companies?

Silvercar has set out to disrupt traditional car rental in the US. They tag themselves as “The World’s First Hassle-Free Car Rental Company”. Also “Car Rental the way it should be” and, a bit blunt but straight to the point, “Car Rental that doesn’t suck”.

13939 Hits

Hertz Just Made Keeping Fuel Receipts Compulsory

Starting today, Hertz have introduced a new fuel policy for renters who travel less than 75 miles in total during their rental at certain locations in the US (the locations have not been disclosed that I can find).

In an email sent to Hertz Gold Club members, the new policy states:

3731 Hits