Silvercar Compared with Avis and Hertz - 20 Big Differences

Have you heard of Silvercar? Wondered what sets them apart from traditional car rental companies?

Silvercar has set out to disrupt traditional car rental in the US. They tag themselves as “The World’s First Hassle-Free Car Rental Company”. Also “Car Rental the way it should be” and, a bit blunt but straight to the point, “Car Rental that doesn’t suck”.

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Conan Gets Resolution From Hertz For Pricing Error

It didn't take long for Hertz to respond to Conan O'Brien calling them out on his late night show for an obvious pricing error on their US website that no-one would admit was an error. 

On his show on Monday night, Conan introduced a new segment inspired by an experience that Executive Producer Jeff Ross had encountered with Hertz. In case you missed it, here is Monday's Ross Wronged video.

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Hertz Error Inspires New Segment On Conan

An unfortunate pricing error on Hertz' US website has inspired a new segment on Conan O'Briens late night show on TBS. 

It seems that the show's Executive Producer Jeff Ross, a self-professed long-time repeat client of Hertz and a Hertz Gold Plus member for more than 10 years, recently tried to rent a car for a trip to Florida. When checking the price for a one-day rental of a Premium size car (by the way Hertz, since when is a Chevrolet Impala a Premium car?), this is what he was quoted.

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Hertz Leader Named to the OUTstanding & Financial Times Top 100 Leading LGBT Executives List

Brian Casebolt, Vice President of Merchandising and Ancillary Revenue at Hertz has been named at number 85 on a list of the 'Top 100 Leading LGBT Executives' globally.

The list is compiled by OUTstanding, a not-for-profit professional network for LGBT executives and their allies and published in association with the UK-based Financial Times.

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4 Easy Steps To Avoid Car Rental Fuel Charges

The mysterious charge that appears on your credit card after you return the rental car for missing fuel is annoying and virtually impossible to dispute and have reversed. It’s your word against the car rental companies. We outline the issue with examples in this article - After Rental Fuel Charges - A Common Complaint.

Fear not though. There is a way to protect yourself.

Follow the 4 steps outlined below and rest easy in the knowledge that you have an iron clad paper trail that a car rental company can't argue with. At the bottom is a simple infographic outlining each of the steps. Save it to your phone or tablet to use as a reference next time you rent a car.

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Renting under the age of 25

The situation for young drivers isn't as restrictive as it was even a few years ago when most major car rental companies didn't allow anyone under 25 to rent. These days drivers age 21 to 24 are permitted to rent at most locations operated by Alamo, Avis, Budget, Dollar, Enterprise, Europcar, Hertz, National, Sixt and Thrifty subject to additional fees, requirements and restrictions.

In most cases these drivers are required to pay a daily surcharge that can vary by company and location. Additionally, restrictions generally apply to the categories of cars that young drivers are permitted to rent. Typically high passenger vehicles and luxury cars are off limits, however, some companies and locations will allow these vehicles to be rented for an additional fee.

Drivers ages 18 to 21 are generally unable to rent from most companies and locations. In the United States, New York and Michigan state laws require agencies to rent to drivers ages 18 and older. However, hefty fees and restrictions apply. There are other countries and companies that allow younger drivers but again there are usually additional costs and restrictions involved.

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How to Avoid Being Charged for Pre-Existing Damage to Your Rental Car

Rental car companies will inspect cars carefully upon return; do yourself a favor and perform your own inspection before driving off the lot. A little extra time and effort at the beginning of your trip will save you undue charges later on.

Walk all the way around your rental car and inspect the exterior. Take note of even small dents and scratches. If possible, check the roof. Inside the car, look for rips or tears in the upholstery and fabric. Check the ceiling and back seats. Scratches, dents, and damages to glass or bumpers are the most common claims.

Document any damage in writing on an official form or rental agreement from the rental company. Be sure to get an employee to verify and sign the forms. Both the rental company and you should have a copy of any forms that indicate pre-existing damage. It is very important that you have something in writing signed by an employee. In a perfect world, an employee would accompany you to your rental car and assist you with the inspection. In reality, you may have to track someone down.

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Guide to Renting & Driving in Spain

Renting a car makes rural Spain accessible to the traveler. Having your own car affords you far more flexibility and freedom as you travel throughout the countryside of northern and western Spain or between cities. Within the major cities, you may find the metro or bus system sufficient and, arguably, more convenient. Travelers may find the best way to travel in Spain is a combination of public transportation and rental car.

Car rentals are affordable and will be similar to rates in the United States on average however they vary wildly based on the season. In off season, you can often rent a small car for a week for less than $100 USD in resort areas. Summer and school holidays are a very different story with prices often increasing by around 200% and more - generally, cost will be lower the earlier you book a car. Most major rental companies have a presence at airports and city centers. You can also choose to rent from one of many smaller companies and may find this even more affordable. The added expense of gasoline, insurance, and tolls should be factored in. It will be required that you purchase liability insurance and advisable to also add on additional insurance. Expect your rental car to be a manual transmission. If you need to rent an automatic transmission car, plan on making a reservation far ahead of when you actually need the car.

Although anyone over 18 with a license is able to drive in Spain, you  may find companies will only rent to those over 21. While a US driver’s license is valid in Spain, it is advisable to pay the small fee and get an International Driver’s Permit. This option is available from the American Automobile Association and is an excellent idea as you travel throughout Europe and elsewhere.

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Car Rental Fuel Charges - A Common Complaint

Have you ever returned your rental car and then a week or two later found a mysterious charge on your credit card from the car rental company? This is one of the most common complaints, the charges that appear after the customer returned the car and everything seemed fine.

Post rental charges can be for a number of things including:

Damage caused to the car during the rental period. Toll road usage charges. Extraordinary cleaning. Late return. Missing fuel.

Missing fuel is by far the most common charge (closely followed by damage charges) and one that is appearing more and more often. Most companies offer options when you pick up the car to pre pay for a full tank of fuel allowing you to return it empty without having to worry about filling up just before you drop off the car. In countries like Spain and Portugal some companies actually enforce this as their standard policy, often charging the full tank at a much higher price than you would pay at a petrol station, a way for them to offer low up front prices but then make up the difference when you pick up the car.

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Jack Crawford Taylor, Founder of Enterprise Rent a Car, Dies at 94

Jack Crawford Taylor, Founder of Enterprise Rent a Car, Dies at 94
Jack Taylor who started his tiny car rental company and built it into the largest in the world, died on Friday July 2nd in St. Louis at age 94. The company that he started in 1957 in Missouri, Enterprise Holdings Inc, now owns Alamo Rent a Car, Enterprise Rent a Car and National Car Rental. Many outside the US may not have heard of Enterp...
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