"Do not rent from Hertz in Bastia! They will add excessive charges to your credit card weeks after you return the car. I had washed and cleaned my car before returning yet Hertz still charged me 50 euros for excessive dirt for my monthlong rental. It is impossible to speak to anyone who can resolve..."
"I booked a VW Golf through Economy bookings When I arrived at Green Motion to pick up the car They didn't have a Golf but offered me a small KIA They guy asked whether I would be doing any motorway driving as the Kia was only a 1.2 and would be useless on the motorway...."
"I will post this review in as many places as possible, since the lapse in customer service that this Thrifty/Dollar location demonstrated is simply unacceptable and means that I will gladly pay a premium to rent from any other company. We had a reservation for a vehicle at 3pm on September 29, 2018. We..."
"Certainly the worst car rental experience ! Thanks to Mr Müşteri Hizmetleri and his employees, I just had to pay more than 1200€ for a car rental that should normally cost 200€. To avoid you the same nightmare, first I will advise you to « not rent with the Ankara SIXT office !..."
"I had rented a car with Thrifty through Carflexi #3575328 When I came to collect the car, Thrifty refused to honor the collision waiver I had contracted and asked I take a second collision waiver for $230 with Thrifty. They then asked for a deposit of US$1500. They then took an additional print of his..."
"This company is a scam. They would not take my insurance (even though Thrifty did the very next day at the same airport), and when I attempted to return the car after less than 24 hours, they STILL charged me for the insurance on the remaining 3 days I didn't have the car. That in..."
"The service when I picked it up was just fine. However it was late at night and I had a 2 hour drive ahead of me before getting to the hotel. The car was parked quite a walk from the terminal. The car smelled very bad. I was in a hurry..."
"Upon landing in Dublin Airport, finding the Europcar desk including the Carhire sign - we had booked with Carhire.ie - after waiting 20minutes in line with 2 small kids to be told that I had waited there for nothing and should just proceed to the Shuttle Bus stop - its totally ineffective way of doing..."
"Had to pickup and drop off in the dark - with drop off approx 30mins prior to the station opening so no drop off inspection. Had the car for 2 days, the car had a lengthy list of existing small scratches etc, however almost a month following the rental I received an invoice by email..."
"Do not rent from Hertz in Bastia! They will add excessive charges to your credit card weeks after you return the car. I had washed and cleaned my car before returning yet Hertz still charged me 50 euros for excessive dirt for my monthlong rental. It is impossible to speak to anyone who can resolve problems. When I returned the car I was assured that everything was fine and that I owed nothing since the car had been prepaid. Weeks later Hertz charged me almost $300 for various items. I could never even get a copy of the charged! Total..."
"I booked a VW Golf through Economy bookings When I arrived at Green Motion to pick up the car They didn't have a Golf but offered me a small KIA They guy asked whether I would be doing any motorway driving as the Kia was only a 1.2 and would be useless on the motorway. He offered to upgrade us but at a substantial extra cost. we declined his offer and of course the 1.2 was fine on the motorway. He then said that the full insurance we had taken out wasn't any good and we would need to take..."
"I will post this review in as many places as possible, since the lapse in customer service that this Thrifty/Dollar location demonstrated is simply unacceptable and means that I will gladly pay a premium to rent from any other company. We had a reservation for a vehicle at 3pm on September 29, 2018. We had our bags from our flight by 2:25pm and proceeded to the ridiculous bus transportation area where two lines were easily formed and, depending on whether a small or large bus arrived, customers would board the bus in advance of customers (including us) who had..."
"Certainly the worst car rental experience ! Thanks to Mr Müşteri Hizmetleri and his employees, I just had to pay more than 1200€ for a car rental that should normally cost 200€. To avoid you the same nightmare, first I will advise you to « not rent with the Ankara SIXT office ! ». And secondly to pay more if you have to - but « not rent with the SIXT company ! » To explain you rapidly my first comment on a customer review page, here is the situation : In June, we have rented a..."
"I had rented a car with Thrifty through Carflexi #3575328
When I came to collect the car, Thrifty refused to honor the collision waiver I had contracted and asked I take a second collision waiver for $230 with Thrifty.
They then asked for a deposit of US$1500.
They then took an additional print of his credit card for an additional US$1500.
I questioned Ramses Mena the man that was attending and as the “IT IS NORMAL” was not convincing I requested they cancel my reservation as well as all credit card transactions.
"
"This company is a scam. They would not take my insurance (even though Thrifty did the very next day at the same airport), and when I attempted to return the car after less than 24 hours, they STILL charged me for the insurance on the remaining 3 days I didn't have the car. That in addition to charging rental for those extra days. My "single day" use of the car wound up costing 150% MORE than if I had the car for the entire 4 days for the price they agreed to in the up-front pricing I agreed to online...."
"The service when I picked it up was just fine. However it was late at night and I had a 2 hour drive ahead of me before getting to the hotel. The car was parked quite a walk from the terminal. The car smelled very bad. I was in a hurry and didn't want to hassle with it at that time. However the smell persisted for the next 4-5 days. I had to place an air freshener in it and drive with windows open in Florida and Alabama in August, so I could stand..."
"Upon landing in Dublin Airport, finding the Europcar desk including the Carhire sign - we had booked with Carhire.ie - after waiting 20minutes in line with 2 small kids to be told that I had waited there for nothing and should just proceed to the Shuttle Bus stop - its totally ineffective way of doing things - I have no clue why they cannot put a sign on the desk "Carhire customers - proceed directly to Shuttle Bus Station XXX". The line for the Shuttle Bus was a total nightmare - we waited 15mins for the box, Hertz and all..."
"Had to pickup and drop off in the dark - with drop off approx 30mins prior to the station opening so no drop off inspection. Had the car for 2 days, the car had a lengthy list of existing small scratches etc, however almost a month following the rental I received an invoice by email simply stating “damage” and “£885” - it too another 3 weeks to receive any “evidence” with two very minor surface scratches being allocated to me - at worst £100 to rub out - I still maintain that I added nothing to the existing damage. ..."
Jonathan
