"Certainly the worst car rental experience ! Thanks to Mr Müşteri Hizmetleri and his employees, I just had to pay more than 1200€ for a car rental that should normally cost 200€. To avoid you the same nightmare, first I will advise you to « not rent with the Ankara SIXT office !..."
"I had rented a car with Thrifty through Carflexi #3575328 When I came to collect the car, Thrifty refused to honor the collision waiver I had contracted and asked I take a second collision waiver for $230 with Thrifty. They then asked for a deposit of US$1500. They then took an additional print of his..."
"This company is a scam. They would not take my insurance (even though Thrifty did the very next day at the same airport), and when I attempted to return the car after less than 24 hours, they STILL charged me for the insurance on the remaining 3 days I didn't have the car. That in..."
"The service when I picked it up was just fine. However it was late at night and I had a 2 hour drive ahead of me before getting to the hotel. The car was parked quite a walk from the terminal. The car smelled very bad. I was in a hurry..."
"Upon landing in Dublin Airport, finding the Europcar desk including the Carhire sign - we had booked with Carhire.ie - after waiting 20minutes in line with 2 small kids to be told that I had waited there for nothing and should just proceed to the Shuttle Bus stop - its totally ineffective way of doing..."
"Had to pickup and drop off in the dark - with drop off approx 30mins prior to the station opening so no drop off inspection. Had the car for 2 days, the car had a lengthy list of existing small scratches etc, however almost a month following the rental I received an invoice by email..."
"Europcar Malta? Outrageous deposits, lengthy refund, non-functioning “internet” - my experience with your company was the worse of all in 20 years - and neither I nor my friends will be renting any car from Europcar Malta in the future. Run, Run, Run"
"We arrived after 15 hours of travel to find that there was no shuttle, as promised, to take us to the off-site pick up location. We had to pay $25 for a taxi. When we arrived we found a sign on the desk saying the clerk would be back in 2 hours. When we returned..."
"Car was in good condition when I picked it up. No complaints there, and centre city location is great (not in the best part of town, but central nonetheless). I didn't buy the SCDW and I bumped into a car when parking. There was no perceivable damage, but nonetheless I reported it. Staff were..."
"Certainly the worst car rental experience ! Thanks to Mr Müşteri Hizmetleri and his employees, I just had to pay more than 1200€ for a car rental that should normally cost 200€. To avoid you the same nightmare, first I will advise you to « not rent with the Ankara SIXT office ! ». And secondly to pay more if you have to - but « not rent with the SIXT company ! » To explain you rapidly my first comment on a customer review page, here is the situation : In June, we have rented a..."
"I had rented a car with Thrifty through Carflexi #3575328
When I came to collect the car, Thrifty refused to honor the collision waiver I had contracted and asked I take a second collision waiver for $230 with Thrifty.
They then asked for a deposit of US$1500.
They then took an additional print of his credit card for an additional US$1500.
I questioned Ramses Mena the man that was attending and as the “IT IS NORMAL” was not convincing I requested they cancel my reservation as well as all credit card transactions.
"
"This company is a scam. They would not take my insurance (even though Thrifty did the very next day at the same airport), and when I attempted to return the car after less than 24 hours, they STILL charged me for the insurance on the remaining 3 days I didn't have the car. That in addition to charging rental for those extra days. My "single day" use of the car wound up costing 150% MORE than if I had the car for the entire 4 days for the price they agreed to in the up-front pricing I agreed to online...."
"The service when I picked it up was just fine. However it was late at night and I had a 2 hour drive ahead of me before getting to the hotel. The car was parked quite a walk from the terminal. The car smelled very bad. I was in a hurry and didn't want to hassle with it at that time. However the smell persisted for the next 4-5 days. I had to place an air freshener in it and drive with windows open in Florida and Alabama in August, so I could stand..."
"Upon landing in Dublin Airport, finding the Europcar desk including the Carhire sign - we had booked with Carhire.ie - after waiting 20minutes in line with 2 small kids to be told that I had waited there for nothing and should just proceed to the Shuttle Bus stop - its totally ineffective way of doing things - I have no clue why they cannot put a sign on the desk "Carhire customers - proceed directly to Shuttle Bus Station XXX". The line for the Shuttle Bus was a total nightmare - we waited 15mins for the box, Hertz and all..."
"Had to pickup and drop off in the dark - with drop off approx 30mins prior to the station opening so no drop off inspection. Had the car for 2 days, the car had a lengthy list of existing small scratches etc, however almost a month following the rental I received an invoice by email simply stating “damage” and “£885” - it too another 3 weeks to receive any “evidence” with two very minor surface scratches being allocated to me - at worst £100 to rub out - I still maintain that I added nothing to the existing damage. ..."
"Europcar Malta? Outrageous deposits, lengthy refund, non-functioning “internet” - my experience with your company was the worse of all in 20 years - and neither I nor my friends will be renting any car from Europcar Malta in the future. Run, Run, Run"
"We arrived after 15 hours of travel to find that there was no shuttle, as promised, to take us to the off-site pick up location. We had to pay $25 for a taxi. When we arrived we found a sign on the desk saying the clerk would be back in 2 hours. When we returned the car, again another sign saying she would be back in an hour. We were unable to get a receipt for the taxi so AVIS will not reimburse us for the taxi in spite of the fact that there was no clerk at the desk..."
"Car was in good condition when I picked it up. No complaints there, and centre city location is great (not in the best part of town, but central nonetheless). I didn't buy the SCDW and I bumped into a car when parking. There was no perceivable damage, but nonetheless I reported it. Staff were too busy to access the car when I handed it back in, and later found out I had been charge €600 for a repair I can guarantee they didn't carry out. I suspect it is a policy to squeeze yet more money from the clients...."
Jonathan
