" VERY POOR SERVICE AND CROOKS!!! Beware since this company will steal your money for sure and will provide you with fake promises. I rented the car in lisbon on the 27/08 and dropped it in Porto on the 01/09. The Employee called "Melanie" blocked 104 Euros for the Gasoline on my Credit Card in..."
" We arrived with reservations to Alicia at Atlanta airport. Waited in line for 30 minutes to be told that they did not have any luxury cars available even though our reservation said it. She wanted us to take a mini-van. She said they were short with people cleaning cars and we could wait for..."
" Gold Car and Rentalcars.com NEVER AGAIN The Gold Car staff at the Almeria airport desk blew me totally away. Never have I been treated so bad, they were aggressive,rude and dismissive. I rented the car for one day, through rentalcars.com, read the terms and condition to check that the fuel policy was FULL to..."
"Good afternoon,
Can you please confirm when are you doing the reimbursement of the money they took me out of my credit card, you mentioned that it was a block not that it was going to be charged. thank you very much
Martha"
"We booked a full-size car through a UK company and had the paperwork with us to show collection at Montreal Airport and return to Toronto Airport. The lady at the desk couldn't find the booking and virtually gave up! Thank goodness I asked to speak to the manager, Didier Perpignan, who realised that the booking..."
" Realmente es una porqueria de renta autos. Al llegar al aereopuerto de Cancun nos indicaron donde esperar el transporte la cual jamas llegaron, esperando afiera 45 minutos con mi esposa embarazada y al final le pedi a un bus de Hertz que nos llevara. Las instalaciomes dan lastima y al llegar nadie te ayuda..."
"We rented the car for a day to drive from Copenhagen to Odense. We were about 190 km from Copenhagen when the car kept insisting (every 10 km) that we needed to add Blue to our diesel car and that we would not be able to start the car after traveling 140 km unless..."
" This place is pure garbage don't rent here don't pre pay anything I paid with my credit card prepaid a month in advance guess what I arrive at airport car I pre paid in full guess what no suv oh we don't know what happened we can put u in some car fuck this..."
"I signed up for this site just to leave a good review for this location because of the extremely high level of service quality. I have traveled a lot in my life, and have never had a rental car experience as positive as I had with Europcar PR (I had never used the..."
" VERY POOR SERVICE AND CROOKS!!! Beware since this company will steal your money for sure and will provide you with fake promises. I rented the car in lisbon on the 27/08 and dropped it in Porto on the 01/09. The Employee called "Melanie" blocked 104 Euros for the Gasoline on my Credit Card in case if I dont bring it fully tanked back. On the day of the return I brought it fully tanked back and I am still waiting for the money (today is the 25/09) Apart I paid a fee for returning the car to a different..."
" We arrived with reservations to Alicia at Atlanta airport. Waited in line for 30 minutes to be told that they did not have any luxury cars available even though our reservation said it. She wanted us to take a mini-van. She said they were short with people cleaning cars and we could wait for 45 minutes to clean we said yes. Then we were told by her colleague that the Volvo was ready. We went up to the counter again and she was finishing a couple. When we got back there she said the Volvo would be another 45..."
" Gold Car and Rentalcars.com NEVER AGAIN The Gold Car staff at the Almeria airport desk blew me totally away. Never have I been treated so bad, they were aggressive,rude and dismissive. I rented the car for one day, through rentalcars.com, read the terms and condition to check that the fuel policy was FULL to FULL. Two minutes later when the confirmation mail came from Gold Car/ rentalcars.com the fuel policy was changed to FLEX FUEL and I would be charged between 16 and 42 euro, it turned out to be 18 euros for a car that costed 32 euros..."
"Good afternoon,
Can you please confirm when are you doing the reimbursement of the money they took me out of my credit card, you mentioned that it was a block not that it was going to be charged. thank you very much
Martha"
"We booked a full-size car through a UK company and had the paperwork with us to show collection at Montreal Airport and return to Toronto Airport. The lady at the desk couldn't find the booking and virtually gave up! Thank goodness I asked to speak to the manager, Didier Perpignan, who realised that the booking on their system was in and out of Toronto. He contacted London, England and came up with a solution. Full praise to Didier for taking the time and trouble to resolve the issue and zero points for the person on the desk who would simply..."
" Realmente es una porqueria de renta autos. Al llegar al aereopuerto de Cancun nos indicaron donde esperar el transporte la cual jamas llegaron, esperando afiera 45 minutos con mi esposa embarazada y al final le pedi a un bus de Hertz que nos llevara. Las instalaciomes dan lastima y al llegar nadie te ayuda con el equipaje ni te salen a recibir, la persona que atiende es realmente pesimo en su servicio y lo peor es que nos dieron un carro sucio,viejo, apestoso, chocado y rayado por todas partes. Fue realmente una mala experiencia y pesimo servicio. Lastima que..."
"We rented the car for a day to drive from Copenhagen to Odense. We were about 190 km from Copenhagen when the car kept insisting (every 10 km) that we needed to add Blue to our diesel car and that we would not be able to start the car after traveling 140 km unless we added Blue. Since Blue needs to be added about every 10,000 km, this was clearly an Avis maintenance issue. We added a half liter of Blue but, unfortunately needed more to resolve the problem. (The maintenance manual was in Danish, naturally,..."
"
This place is pure garbage don't rent here don't pre pay anything I paid with my credit card prepaid a month in advance guess what I arrive at airport car I pre paid in full guess what no suv oh we don't know what happened we can put u in some car fuck this place I went to enterprise and they gave me a free day cause I was so upset with sixt and better rate
"
"I signed up for this site just to leave a good review for this location because of the extremely high level of service quality. I have traveled a lot in my life, and have never had a rental car experience as positive as I had with Europcar PR (I had never used the company before, so I can't speak to their other locations). The rate was very good, the vehicle was in great condition, but it was the customer service that really made this experience so positive. Timothy offered extensive assistance and helped make our vacation..."
Peter Folwell
