"Very bad and cunning staff, trying to push some carg to you instead of the one you reserved. No car available on time rskes lot of time to get the car."
"The service was HORRIBLE! I made a reservations yesterday for a Rental car today, for 12pm… it is currently past 2:00pm & I STILL DONT HAVE A CAR!!! This business is TERRIBLE & I will be telling EVERYONE I come in contact with about the Terrible service this company is giving."
"My wife and I are 67 years of age and professionals. We have rented cars all over the world and this was the worst experience of our life. We rent a car for 2 days out of Denver, Co and returned the car to Denver. We checking the car after the rental we no..."
"Thrifty is poorly managed and offered no discount or upgrade when I arrived at car rental to find a massive line. You would think that management would know that on Sunday we are going to have 200 ppl arriving and have more staff on to accommodate, I waited 1 hour 45 minutes on line after..."
"Stay away from this Hertz franchise. Returned auto day earlier and changed my rates and charged 155 extra without notification. Manager Gunderson insisted she could change rate and told me too bad if did not like it. Trying to dispute with credit card but avoid this Hertz franchise."
"After booking a premium car almost 4 weeks in advance to our holidays they communicated the car is not available and offer a small one that does not fits the family needs. AVOID THEM"
"I reserved a rental car this morning, discovered I had to change my trip and cancelled the reservation and was charged $100 plus taxes to cancel! I looked all over the reservation for language regarding cancellation and there was none! This is deceptive business practice at its worst! I HIGHLY RECOMMEND THAT THIS..."
"We rented a car last week at the Avis in the Hilton 1751 Hotel Plaza Blvd. Lake Buena Vista. We used our Sunpass transponder for tolls during our rental and forgot to remove it from the windshield. We contacted the facility (Avis @ the Hilton), but they reported that they didn't find the transponder...."
"Scam company. Do not rent from them. If you have a reservation cancel before it's too late. They will charge you for damages you never caused, way more than the cost of repair. They make you do the dance, giving you no contact number, no help, no response. DO NOT..."
"Very bad and cunning staff, trying to push some carg to you instead of the one you reserved. No car available on time rskes lot of time to get the car."
"The service was HORRIBLE! I made a reservations yesterday for a Rental car today, for 12pm… it is currently past 2:00pm & I STILL DONT HAVE A CAR!!! This business is TERRIBLE & I will be telling EVERYONE I come in contact with about the Terrible service this company is giving."
"My wife and I are 67 years of age and professionals. We have rented cars all over the world and this was the worst experience of our life. We rent a car for 2 days out of Denver, Co and returned the car to Denver. We checking the car after the rental we no damage, and the agent gave us a receipt. One month late we receive a letter from Sixt stating we had damage the car and demanded payment in excess of $750.00. There was no damage to the car, period, This is an ongoing battle..."
"Thrifty is poorly managed and offered no discount or upgrade when I arrived at car rental to find a massive line. You would think that management would know that on Sunday we are going to have 200 ppl arriving and have more staff on to accommodate, I waited 1 hour 45 minutes on line after a 5 hr flight. The last thing I want is to wait for a rental. I will NEVER rent through Thrifty again. The employee could care less.."
"Stay away from this Hertz franchise. Returned auto day earlier and changed my rates and charged 155 extra without notification. Manager Gunderson insisted she could change rate and told me too bad if did not like it. Trying to dispute with credit card but avoid this Hertz franchise."
"After booking a premium car almost 4 weeks in advance to our holidays they communicated the car is not available and offer a small one that does not fits the family needs. AVOID THEM"
"I reserved a rental car this morning, discovered I had to change my trip and cancelled the reservation and was charged $100 plus taxes to cancel! I looked all over the reservation for language regarding cancellation and there was none! This is deceptive business practice at its worst! I HIGHLY RECOMMEND THAT THIS COMPANY BE AVOIDED - if this is how they treat a customer BEFORE the rental occurs, how will they treat a customer once the rental is active???"
"We rented a car last week at the Avis in the Hilton 1751 Hotel Plaza Blvd. Lake Buena Vista. We used our Sunpass transponder for tolls during our rental and forgot to remove it from the windshield. We contacted the facility (Avis @ the Hilton), but they reported that they didn't find the transponder. They contacted the person who rented the vehicle after us but stated the individual didn't speak English, only Spanish so they weren't able to find out from him/her if the transponder was in the vehicle. We realize that Avis is not responsible for items left..."
"Scam company. Do not rent from them. If you have a reservation cancel before it's too late. They will charge you for damages you never caused, way more than the cost of repair. They make you do the dance, giving you no contact number, no help, no response. DO NOT rent from them. I never touched so much as a curb during a 2 day rental, day after return I get a claim of ~$300USD for repairing this scratch that they "determined were caused" during my driving. I wish I could show you all..."